- Philips (Reedsville, PA)
- …customer feedback and strategic recommendations to senior leadership, ensuring that customer insights inform business decisions and product development. For ... loyalty through tactical, operations-focused incident management. Assess and improve customer engagement and satisfaction metrics, leveraging data-driven insights… more
- Honeywell (Salem, OR)
- …for the Americas region + Analyze our competitive landscape, industry trends, and customer insights to develop strategic marketing plans and opportunities to ... and installation, maintenance, and upgrades of systems. **THE POSITION** As a **Lead Customer Marketing Specialist** here at Honeywell, you will play a crucial role… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …accounts. Cross-Functional Collaboration + Partner with Product Management to translate customer insights into roadmap enhancements that increase adoption and ... onboarding, adoption, and renewal processes. + Leverage AI-driven insights and automation to enhance the customer ...AI-driven insights and automation to enhance the customer experience, proactively address risk, and surface new value… more
- Abbott (Alameda, CA)
- …closely with UX teams to design and execute user research that uncovers deep customer insights , ensuring product decisions are grounded in real user needs and ... this space, it is imperative Abbott creates a best-in-class customer experience through a leading digital ecosystem that is...Strong analytical skills: able to collect, assess and derive insights from data to make decisions + Highly proactive,… more
- Genentech (South San Francisco, CA)
- …of our HCP CRM product inclusive of integrated capabilities such as e-detailing, customer insights modules, messaging etc. This role is broadly responsible for ... team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement, Medical Affairs, Public Affairs & Access ("CMG"), and other… more
- Entergy (New Orleans, LA)
- …+ Strong problem-solving and critical thinking skills, with the ability to translate customer insights into innovative solutions + Familiarity with the regulated ... **Cross Functional Collaboration** + Partner with various departments to align on customer experience goals and initiatives. + Communicate insights and… more
- Honeywell (Charlotte, NC)
- …loyalty, and revenue growth. Your ability to analyze market trends, identify customer insights , and deliver targeted campaigns will strengthen customer ... trends and customer data to identify growth opportunities and provide insights for improvement. **KEY RESPONSIBILITIES** + Develop and execute customer … more
- Lowe's (Mooresville, NC)
- …DIY and Pro customer segments (and respective subsegments) by leveraging customer insights , understanding the competitive landscape, and working within with ... Journeys is a plus. Strong analytical thinking, curiosity about customer behavior, and the ability to synthesize insights... customer behavior, and the ability to synthesize insights into actionable marketing strategies will be essential to… more
- EchoStar (El Segundo, CA)
- …roles **Skills and Qualifications:** + Strong analytical skills with experience in customer insights , dashboards, and KPIs + Proven track record executing ... at scale. We're seeking a hands-on and data-informed leader to drive customer loyalty and lifecycle initiatives that strengthen relationships, reduce churn, and… more
- Philips (Nashville, TN)
- …sentiment, and friction points to inform actionable planning. + **Create** **real-time customer journey insights and analytics:** Support efforts to enhance and ... new digital features, process enhancements, and best practices that elevate the customer experience. + **Present complex findings:** Communicate insights and… more