- Capital One (Richmond, VA)
- Manager , Process Management - Customer Resiliency, Recoveries Team (Hybrid) **Do you get excited about process management and creative problem solving?** We are ... a highly skilled and proactive ** Manager , Process Manager ** to support our Customer Resiliency, Recoveries...health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders +… more
- Walmart (Bentonville, AR)
- …applicants at this time. **What you'll do ** + Develop and activate insights -driven customer engagement strategy to drive acquisition and retention, partner ... to define and scale a retail-integrated fast-charging experience. This role (Senior Manager , Business Development) will focus on driving growth via strategic … more
- Lineage Logistics (Fort Worth, TX)
- …operations and overall site performance. We are seeking a proactive and customer -focused Business Operations Manager with Operations Support experience to manage ... optimize service delivery, and increase efficiency. **Key Responsibilities** **Business Operations/Regional Customer Care Manager ** + Act as the primary point… more
- Wolters Kluwer (New York, NY)
- About the Role: Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to maintaining and enhancing customer ... throughout the post-sales lifecycle. Your role will involve building strong customer relationships, promoting product adoption, and driving customer loyalty… more
- Microsoft Corporation (Redmond, WA)
- …across the organization. We are seeking a highly experienced and innovative Senior Customer Engineering Manager with strong technical depth and leadership skills ... **Overview** **Are you a customer -obsessed, AI-curious problem-solver who thrives in an inclusive,...improving TTM/TTR, RCA compliance, and SLO adherence; use data-driven insights to set OKRs and monitor performance. + Influence… more
- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... adoption and optimization of Oracle-NetSuite solutions. This role blends customer success strategy, education-led adoption and relationship management while acting… more
- ITT (Valencia, CA)
- …the tactical plans that fall out of the various market plans. + Provide customer insights to Sales to enhance relationships and identify opportunities. + Drives ... include **ITT Cannon, Enidine, Aerospace Controls** and **kSARIA.** **Position Summary** The Customer Service Manager (CSM), under the direction of the… more
- Palo Alto Networks (Santa Clara, CA)
- …an environment where we all win with precision. **Your Career** As a Senior Product Manager for IT Customer Experience, you will be instrumental in defining and ... define user stories, and ensure successful product delivery. + Utilize data-driven insights from dashboards and customer health metrics to identify pain… more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager ** will partner closely with the Director of ... a newly established advocacy excellence function, while also performing core Customer Advocate responsibilities. This role blends strategy execution and operational… more
- Palo Alto Networks (Santa Clara, CA)
- …Career** Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... Delivery team is a high-performance group of engineers supporting business critical customer environments. You will be responsible for the front line support… more