- Robert Half Finance & Accounting (Miami, FL)
- …Resolution Time (ART): Time to fully resolve a ticket or case. + Customer Satisfaction Score (CSAT): Ratings collected post- interaction . + Net Promoter Score ... Description The Customer Success Representative (CSR) ensures accurate and timely...Escalation Rate: Percentage of tickets requiring advanced support or management involvement. + Service Level Agreement (SLA) Compliance: Percentage… more
- WestRock Company (Mesquite, TX)
- Opportunity summary: As a Customer Service Representative (CSR), you will represent WestRock to the customer and act as a critical liaison between the ... customer , sales, and operations teams. As CSR you will...utilizing knowledge of products, logistics, production planning, and inventory management . You will be part of an Alpha plant… more
- Howmet Aerospace (Torrance, CA)
- Primary Purpose Performs customer service duties in accordance with department and company objectives. Acts as a liaison between customers and the company to ... share. Provide timely and efficient: quotes and order entries for customers, customer schedule changes, and customer delivery issues in production. Follow-up… more
- Percepta (Melbourne, FL)
- …Percepta, we bring first-class service across each market we support. As a ** Customer Care Representative** working **on-site** in **Melbourne, FL** , you'll be part ... of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being...co-workers. + Strong written and oral communication. + Time management and organizational skills. + Willingness to take on… more
- Newtown Savings Bank (Newtown, CT)
- … Service Center (Call Center). You'll handle inquiries, resolve issues, and ensure every customer interaction is a positive one. This part-time position offers a ... Location: Newtown, CT Are you passionate about providing extraordinary customer service? Have you been recognized for your warm, friendly personality? Do you enjoy… more
- Percepta (Mahwah, NJ)
- …deliver award-winning services for every stage of the automotive and mobility customer journey. As a **Bilingual Spanish Customer Support Representative ... your contributions. **What You'll Be Doing** The **Bilingual Spanish Customer Support Representative** provides world-class, exceptional customer service… more
- Percepta (Melbourne, FL)
- …deliver award-winning services for every stage of the automotive and mobility customer journey. As a ** Customer Service Representative** working **on-site** in ... growth, and celebrates your contributions. **What You'll Be Doing** The Customer Relationship Center (CRC) ** Customer Service Representative** is responsible… more
- ThermoFisher Scientific (Grand Island, NY)
- …the resources and opportunities to make significant contributions to the world. The Customer Demand Planner (CDP) role at Thermo Fisher Scientific Inc. offers an ... forecast, managing a detailed rolling 3-24 month plan using historical data, customer forecasts, and industry insights + Collaborate externally with customers on… more
- Patterson Companies, Inc. (Concord, CA)
- …accurate customer and territory records, facility records, and document all customer interaction . + Generation of reports + Monitor scheduled shipment dates ... information received from customers to the outside sales representative or appropriate management . + Identify customer requirements and expectations in order to… more
- Suburban Propane (Sarasota, FL)
- …+ Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities + Maintain ... trusting relationships with all customers + Provide high levels of customer account management by properly setting up and maintaining account information and… more