- Mass Markets (Killeen, TX)
- …of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Cancer IQ (Chicago, IL)
- …unique perspectives and challenges in the context of cancer risk assessment and management . The Role and Responsibilities 1. Customer Relationship Management ... potential risks, particularly in the context of cancer risk management . . Provide regular reports on customer ...risk management . . Provide regular reports on customer health, satisfaction, and success metrics to internal stakeholders.… more
- Mass Markets (Wichita, KS)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- CareFirst (Reston, VA)
- …growth of relationships with the BCBSA Plans, including designing and implementing a customer relationship management strategy for the Customer Advisory ... client needs and challenges + Develop, implement and continuously improve upon customer relationship management model BCBSA Plans. Lead strategic engagement… more
- Capital One (Richmond, VA)
- …and analysis team that enables associates to better understand customers. CI's Customer Experience Management Program team is seeking a focused, proactive, ... Sr. Associate, Product Management - Strategic Intelligence Product Management ...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Consumer Intelligence (CI) team… more
- Mass Markets (Killeen, TX)
- … customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training to ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Alliant Energy (Madison, WI)
- …3 years of experience in project management , stakeholder engagement, change management , or project implementation **Key Skills** * Customer Service ... tuition reimbursement and paid time off. **Job Summary** Lead Customer Solutions Development Consultant collaborates with internal and external stakeholders… more
- Mass Markets (Killeen, TX)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Mass Markets (Killeen, TX)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Cisco (San Jose, CA)
- …Hypershield suite of products. This person will bridge advanced technical leadership, people management and customer lifecycle management . They will also ... Product Management , Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field enablement activities… more
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