- Genentech (South San Francisco, CA)
- …the work, help with escalated issues, and to guide them in career development. Customer Relationship Management : + The Director of this team is the direct ... from their team to execute the defined project scope. Portfolio Management for the Supported Customer Group: + The Director will be responsible for the portfolio… more
- Hills Bank (Cedar Rapids, IA)
- …Treasury Management customers. This position is responsible for existing customer retention and growth, Treasury Management product and service strategy, ... relationships. + Initiate and coordinate Relationship Reviews to expand existing customer 's Treasury Management services and deposits. + Provide knowledge… more
- Palo Alto Networks (Santa Clara, CA)
- …provide regular feedback on performance with respect to agreed upon goals + Customer Escalation Management , triage, prioritize issues, negotiate customer ... goals, and driving performance improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service… more
- ManageCasa Inc. (San Francisco, CA)
- …+ Partner with Sales and Support to deliver a seamless handoff. 2. Customer Relationship Management + Build strong, long-term relationships with key ... + Time to Value Qualifications + 3+ years of experience in Customer Success, Account Management , or related SaaS role. + Proven track record in retention,… more
- Wolters Kluwer (Wilmington, DE)
- …onboarding, and mentors teammates in their growth and development. **RESPONSIBILITIES** + ** Customer Relationship Management ** + Partner with Sales to build and ... for WK products and leverage these relationships to drive product adoption and customer satisfaction + **Implementation and Project Management ** + Understand and… more
- AON (Fort Washington, PA)
- …and verbal communication skills + Strong multi-tasker + Experience with CRM- Customer Relationship Management System preferred + Possess excellent written ... and verbal communication skills + Strong multi-tasker + Experience with CRM- Customer Relationship Management System preferred + Possess excellent written… more
- NVIDIA (Santa Clara, CA)
- …to help us take on some once-in-a-lifetime opportunities! As a key member of the Customer Program Management Team, we are looking for a senior Program ... management + Develop a close working relationship with customer development teams and use creativity to find solutions...a high-tech electronics industry with a focus on program/project management + Experience and therefore deep customer … more
- PagerDuty (Harrisburg, PA)
- … customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ... on maximizing customer lifetime value and driving revenue growth. Team Management : + Lead, mentor, and develop a high-performing customer success… more
- Broadcom (Colorado Springs, CO)
- …for escalated customer issues. + Provide technical communication to Marketing, Product Management and other teams on customer designs and feature requests. + ... 5 years of experience in one of the following roles: technical project management , customer applications engineering, or a SW/HW developer leading complex… more
- Mass Markets (Las Cruces, NM)
- …and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more