- Genentech (South San Francisco, CA)
- …in delivering seamless, consistent and meaningful customer experiences through exceptional customer engagement. + Work with product operations to define and ... digital engagement, end-to-end content management, and omnichannel technologies and operations to create seamless, personalized, and meaningful experiences for our… more
- Owens & Minor (Fort Wayne, IN)
- …resolve system errors, user access issues, and integration problems. + Partner with customer and operations teams to implement WMS updates and enhancements. + ... Serve as liaison between Operations and customer regarding WMS functionality. + Develop, run, and interpret WMS reports to monitor trends, utilization, and… more
- Amazon (Sunnyvale, CA)
- …effectively with leaders in engineering, business intelligence, data science, and operations to translate customer needs into technical solutions; negotiate ... Experience working across functional teams and senior stakeholders - Experience in customer success operations or large-scale CRM/BI integrations - Deep… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …operational BDP capabilities and work to operationalize capabilities into the customer 's daily operations . Provide excellent technical support to JFHQ-DoDIN ... Enlighten is looking for an experienced Product Owner to directly support operations and assist in growth strategy with special emphasis on JFHQ-DoDIN and… more
- Walmart (Bentonville, AR)
- …analytics, and real-time agent assistance. + Background in **retail, e-commerce, or high-volume customer service operations ** . + MBA or advanced degree in a ... (CCaaS) platform. This leader will drive the roadmap for next-generation customer and associate experiences across all engagement channels, including voice, chat,… more
- Coinbase (Salt Lake City, UT)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience… more
- ABM Industries (Dearborn, MI)
- …approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations + Set, review, and approve employee work/PTO ... and support and aims to expand the capabilities of operations staff. + Gives hands-on instructions in basic maintenance,...and customers in a timely manner. + Manage the customer relationship and act as the single point-of-contact for… more
- Comcast (Philadelphia, PA)
- …and new business processes that span multiple areas of the organization, including Customer Operations , Sales Operations , Billing Operations , Training, ... operations , daily administrative support of software systems, and customer experience. Works with a cross-functional team that encompasses representation from… more
- Iowa Department of Administrative Services (Davenport, IA)
- …for a Judicial Operations Clerk to perform the clerical support and customer service for efficient court operations and the integrity of court records. ... and media to support accurate records and efficient court operations . This position will provide customer service to assist court users in-person and on the… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- … service, and logistics-with oversight of multi-site reset and certification operations that deliver exceptional quality, consistency, and customer value. ... allocation, and capital investment recommendations to support long-term aftermarket and operations strategy. + Monitor customer feedback and industry trends… more