- MyFlorida (Tallahassee, FL)
- …Tool (https://compcalculator.myflorida.com/) Division of Medical Quality Assurance Bureau of Operations Licensure Support Services, Customer Contact Center ... so, we want to hear from you! The Bureau of Operations , Licensure Support Services Unit's Customer Contact Center is seeking a dedicated and driven General and… more
- Needham Bank (Needham, MA)
- … department's success in delivering a superior experience for the employee and customer , while continuously monitoring the output of Operations , including calls ... role is measured by delivering to the bank's strategy of a superior customer and employee experience throughout Operations Qualifications: To perform this job… more
- The Hertz Corporation (Oklahoma City, OK)
- …and strengthening the Hertz, Dollar, and Thrifty brands._ _Reporting to the Director of Operations , North America Customer Care, you will lead efforts to deliver ... analyze escalations and recovery data to uncover systemic issues impacting customer experience. + Collaborate cross-functionally with Operations , Fleet,… more
- Liberty Latin America (PR)
- …will be highly desired. Experience in operational improvement or optimization in customer operations highly desired. **Other qualifications:** + Fully bilingual ... will be highly desired. Experience in operational improvement or optimization in customer operations highly desired. **Other qualifications:** + Fully bilingual… more
- PDS Tech Commercial (East Syracuse, NY)
- …improvement + Manage and compile reports from multiple data sources to support customer operations **What You Bring to the Table** **Required:** + Experience ... **Join the Front Lines of Customer Excellence: Account Representative at PDS Tech Commercial**...playing a critical role in resolving inquiries and keeping operations running smoothly. This position is ideal for someone… more
- WM (Wichita, KS)
- …providing leadership within the location(s) as assigned. Acts as the liaison between customer , operations , CSRs, and the support team. **Key Job Activities:** o ... every route. Ensure there is documentation (manifest, PDT receipt, etc) for every customer transaction. Update route comments as required o Maintain a high standard… more
- Newtown Savings Bank (Newtown, CT)
- … Service Center (CSC) Manager. The CSC Manager is a responsible for daily operations and long-term success of the Customer Service Center (Call Center). This ... staffing needs is required. PRIMARY RESPONSIBILITIES: Operational Leadership Oversee daily operations of the Customer Service Center, ensuring service standards… more
- Genentech (South San Francisco, CA)
- …in delivering seamless, consistent and meaningful customer experiences through exceptional customer engagement. + Work with product operations to define and ... digital engagement, end-to-end content management, and omnichannel technologies and operations to create seamless, personalized, and meaningful experiences for our… more
- Owens & Minor (Fort Wayne, IN)
- …resolve system errors, user access issues, and integration problems. + Partner with customer and operations teams to implement WMS updates and enhancements. + ... Serve as liaison between Operations and customer regarding WMS functionality. + Develop, run, and interpret WMS reports to monitor trends, utilization, and… more
- Amazon (Sunnyvale, CA)
- …effectively with leaders in engineering, business intelligence, data science, and operations to translate customer needs into technical solutions; negotiate ... Experience working across functional teams and senior stakeholders - Experience in customer success operations or large-scale CRM/BI integrations - Deep… more