- Aegon Asset Management (Cedar Rapids, IA)
- Job Family Customer & Business Quality Assurance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and ... the transition of new client business to Transamerica. The incumbent provides outstanding customer service to our new clients and plays an integral, highly visible… more
- ProMedica Health System (Toledo, OH)
- …**Hours:** 40 **Shift:** Days (United States of America) **Job Summary:** As a Quality Care Coordinator, you will play a key role in advancing value-based care ... initiatives by driving improvements in quality , closing care gaps, and enhancing patient health outcomes....patient health outcomes. You will serve as a liaison, advocate , and informational resource for patients, families, clinicians, and… more
- Coinbase (Albany, NY)
- …improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your line of business/team members. * Collaborate cross-functionally ... with Program, Quality and Training teams to improve existing workflows and... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Microsoft Corporation (Los Angeles, CA)
- …Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer 's needs to the proper channels. Take ownership and work ... business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet...customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways… more
- Veralto (Loveland, CO)
- …product needs and provides basic assistance on products + Acts as liaison and customer advocate interfacing with other Hach departments + Ensures long term ... Water quality is something we take very seriously at...quality service is critical to ensure that the customer 's journey during the sale process is exceptional, as… more
- SpaceX (Hawthorne, CA)
- …of support associates by assessing employee performance, managing the quality of customer interactions, providing positive/constructive feedback, facilitating ... move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization on behalf of our...being followed to not only guarantee the processing of customer interactions in a quality manner but… more
- Google (San Francisco, CA)
- …magic of Google's AI technologies to our global SMB customers, while ensuring high quality customer experiences are maintained with this innovation. You will be ... customers, unlock new GTM/product strategies for this segment and advocate for customer experience as a critical...and test business hypotheses to scale our reach and quality in serving our SMB Growth customer … more
- nVent (Solon, OH)
- …+ Collaborate with cross-functional teams, including Sales, Logistics & Operations, to advocate for customer needs and drive continuous improvement. + Monitor ... Connections segment is seeking a seasoned leader to drive customer experience initiatives across the US and Canada. This...and maintain service quality to meet company standards. + Train new team… more
- Omatic (Mount Pleasant, SC)
- …assure customers of our ongoing commitment to their success. + Serve as a customer advocate within the organization, communicating customer needs and ... About the Role: The Customer Success Manager (CSM) is a key member...industry trends, technologies, and competitive offerings to ensure high quality and relevant conversations with customers about their evolving… more
- Tucson Electric Power (Tucson, AZ)
- …+ Makes recommendations on next steps forward and ways to mitigate risk Advocate for Customer Needs + Leads organizational engagement strategies, including ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served… more