- Access Dubuque (Dubuque, IA)
- …applications as assigned. + Meeting or exceeding key performance indicators and quality metrics. + Troubleshooting and providing customer support on ... Digital License Support Advocate **McGraw Hill** 1 Positions ID: 6143 Posted...welcome emails to customers, completing order details, and answering customer inquiries regarding licenses via phone and email. **This… more
- NCR Atleos (Frisco, TX)
- …for resolution + Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback ... Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and...of the caller + Provide efficient productivity and superior quality service while working in a fast-paced environment +… more
- TEKsystems (Columbia, SC)
- Description: Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. ... claims following organizational policies and procedures. *45% Ensures effective customer relations by responding accurately, timely, and courteously to telephone,… more
- Health Care Service Corporation (Houston, TX)
- …need. + **Job Requirements:** + High school diploma OR GED. + 1 year customer service experience in a health care or health insurance environment. + Experience ... evaluating customer situations, making decisions, and responding quickly to questions....years, HCSC has been dedicated to expanding access to high- quality , cost-effective health care and equipping our members with… more
- AscellaHealth (Berwyn, PA)
- Contact Center Patient Advocate What we are looking for We are seeking a Patient Advocate for our Contact Center in Berwyn, PA. This pivotal role serves as the ... health plans. This frontline role is essential in delivering white-glove customer service and ensuring a seamless, compassionate experience for patients throughout… more
- DoorDash (Tempe, AZ)
- About the Team The Global Advocate team is dedicated to enhancing the experience of our internal customers, which in turn creates a stronger, more seamless ... users, including both Consumers and Dashers. We empower our Local Advocate teams through ongoing education, collaborative problem-solving, and decisive action. By… more
- Independent Health (Buffalo, NY)
- …and a culture that fosters growth, innovation and collaboration. **Overview** The Adherence Advocate is a customer service professional that will be responsible ... and report on individual and aggregate clinical information. The Adherence Advocate will apply positive communication skills with internal and external customers.… more
- Educational Alliance, Inc. (New York, NY)
- …diverse communities in Lower Manhattan, offering individuals and families high- quality , multi-generational programs and services that enhance their well-being and ... our legacy as a Jewish organization, and we provide high- quality , transformational services and programs to all New Yorkers...Navigator will also serve as a role model, mentor, advocate , and motivator for individuals in recovery, their family… more
- Henry Ford Health System (Wyandotte, MI)
- …4:30 PM General Summary: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center, on a broader scale. Including all of ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Principal Duties and Responsibilities: + Handles… more
- Centene Corporation (Knoxville, TN)
- …provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists ... who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding… more