• Principal Analyst, AI-Enhanced Low-Code…

    Forrester (Charlotte, NC)
    …and technical experiences; and 3) fostering a culture of collaboration across our research , sales, product, and customer success teams. Our ideal candidate has ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...Principal Analyst to be a critical member of the research team writing for our AI-enhanced low-code body of… more
    Forrester (08/23/25)
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  • Principal Analyst, AI-Enhanced Software…

    Forrester (Norwalk, CT)
    …and technical experiences; and 3) fostering a culture of collaboration across our research , sales, product, and customer success teams. The Principal Analyst has ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...and build an extraordinary future. **About This Role:** Forrester Research is seeking a Principal Analyst to be a… more
    Forrester (08/20/25)
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  • Admin Specialist II (Technical Trainer - Gas)

    TECO Energy (Tampa, FL)
    …orders and premises for new account. Processes energy conservation rebates. + Customer Information and Order System Research , Tracking and Scheduling: ... telephone calls by researching information and taking detailed messages, respond to escalated customer service complaints and works with the customer for a… more
    TECO Energy (09/19/25)
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  • Senior Director, Experience Design and Innovation

    Marriott (Bethesda, MD)
    …experience design strategies utilizing quantitative and qualitative methodologies considering customer feedback, maps, personas, user research , technical ... innovation lifecycle, beginning with external and internal consumer and stakeholder research , and then evolving to insight generation and synthesis, business… more
    Marriott (08/08/25)
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  • Sr. Account Manager

    Lowe's (Rock Hill, SC)
    …pricing and contract terms in order to close sales. + Conducts district level research of pro customer opportunities to find the highest opportunity customers to ... sales gains. Additionally, the Sr Account Manager will attend tradeshows, conduct jobsite/ customer office visits in an effort to introduce more product categories,… more
    Lowe's (07/30/25)
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  • Customer Insights Manager

    nVent (Minneapolis, MN)
    customer problem and use creative problem-solving techniques to craft dynamic research studies. Reporting to the Director of Customer Experience and ... connecting and protecting our customers with inventive electrical solutions. As a Customer Insights Manager supporting a global portfolio, your role will involve… more
    nVent (09/23/25)
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  • Senior Director, Data Science - Customer

    Capital One (New York, NY)
    …production systems with robust MLOps practices. + Translate complex AI/ML research into tangible business outcomes, improving customer experience through ... Senior Director, Data Science - Customer Core Specialist Models Data is at the...Specialist Models Team in AI Foundations engages in active research in GenAI and AI powered capabilities to build… more
    Capital One (08/24/25)
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  • Sr Analyst- Customer Insights

    Lowe's (Mooresville, NC)
    …and external partners ( research consultancies) to drive best in class research practices. + Creates in-depth analysis, customer -models and summarizes key ... **Your Impact** The Customer Insights Senior Analyst's role is to develop...consumer insights using a variety of sources, including syndicated research , market share data, and primary quantitative and qualitative… more
    Lowe's (08/21/25)
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  • Associate, Sr. Complaints Specialist (Remote)

    SMBC (Phoenix, AZ)
    …priorities, meet deadlines and maintain a healthy complaint-resolution pipeline. + Deep customer service focus, backed by research skills to analyze and ... digital bank from scratch. We're committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent… more
    SMBC (09/09/25)
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  • Vice President, Product Design

    Sprinklr (NY)
    …and accessibility standards. **More specifically:** * Market Analysis - Conduct market research to identify customer needs that our products can fulfil, ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
    Sprinklr (08/14/25)
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