- UWorld, LLC (Coppell, TX)
- …out a knowledge base for the team to reinforce consistent and timely customer experience + Research , advocate, and implement cutting-edge technology solutions to ... the market. UWorld has a need for a Director of Customer Experience to lead both of our dynamic Customer Care and Technical Accounts teams based out of Dallas,… more
- Robert Half Finance & Accounting (Newark, DE)
- … customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and ... Description Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and...positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order… more
- Guardian Life (Bethlehem, PA)
- … inquiries related to Life Insurance coverage; while ensuring you deliver a 5-star customer experience + Research premium or loan payment related matters, assist ... insurance industry? We're offering an exciting position as a ** Customer Service Representative** , where you'll support our life...setting. Our contact center is known for its outstanding customer service, and we want team members eager to… more
- Staff Management | SMX (Guaynabo, PR)
- …amounts of inbound and outbound calls in a timely manner 2. Identify customer needs, research issues, and provide solutions 3. Maintain strong communication ... looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …Members' mindset and purchase behaviors + Manage brand equity tracking, customer experience tracking research , positioning, communication and advertising ... will lead a team of Member (Consumer) Insights and Research Professionals responsible for research project management,...world class insights organization + Lead Voice of the Customer program and report out on NPS trends +… more
- Lilly (Indianapolis, IN)
- …collaborations and relationships with relevant professional societies. + Support the design of customer research as medical expert + Support training of medical ... to discover medicines that make life better. These discoveries start in Lilly Research Laboratories, where our scientists work to create new medicines that will help… more
- Intuit (San Diego, CA)
- …customer insights and hypothesis-driven experimentation and innovation. **Responsibilities** + Leads customer and employee research to identify customer ... **Overview** Intuit's Customer Success team, within the Consumer Platform Team,...aligned to the business + Leverages quantitative and qualitative research to become an expert on the use of… more
- Wolters Kluwer (Coppell, TX)
- …standards + In-depth knowledge of customer analytics tracking tools and customer research methods; adept at analyzing both quantitative and qualitative data ... Our UX team collaborates closely with cross-functional product teams to solve complex customer and business problems in ways that our customers love, while also… more
- Carrington (Little Rock, AR)
- …regarding escalated complaints; determine and communicate next steps. + Track and research customer complaints. + Provide clear, complete, timely and ... be able to work PST business hours.** The Mortgage Customer Service Advocate will be responsible for resolving and...an hour + Annual Bonus. **What you'll do:** + Research , resolve and respond to complaints received by phone,… more
- GE Aerospace (Niskayuna, NY)
- …is embraced by both internal and external stakeholders. By doing so, you will translate customer needs to actionable program at the Research Center, help launch ... capitalize upon transformational capabilities. Additionally, you will partner across the Research Center to collectively own customer relationships with internal… more