- Toyota (Plano, TX)
- …collection issues, and reporting/referring the most complex and sensitive issues to the Customer Assistance Manager for resolution . + Monitor and evaluate ... Monitors service level for inbound groups. + Assists the Customer Assistance Manager in developing standard and consistent operating procedures, goals, and… more
- TD Bank (Mount Laurel, NJ)
- …for this role. **Line of Business:** Finance **Job Description:** The Recovery and Resolution Planning Manager leads work streams within the Recovery and ... **Department Overview:** This role will be a part of TD's US Recovery and Resolution Planning team. Recovery and Resolution Planning (RRP) is an enterprise-wide… more
- Eaton Corporation (Raleigh, NC)
- …opening for a Customer Quality Manager . The ** Customer Quality Manager ** is responsible for leading resolution of customer quality issues and ... | * Interface with field engineers (CSEs) as a liaison for customer Quality issue resolution and guidance. * Maintain and improve data collection systems and… more
- HCA Healthcare (Caldwell, ID)
- …We care like family! Jump-start your career as an Inpatient Coding Resolution Specialist today with Parallon. **Benefits** Parallon, offers a total rewards package ... location._** Come join our team as an Inpatient Coding Resolution Specialist. We care for our community! Just last...coding revisions to the applicable party (eg, CIS, lead, manager , international log) + Periodically works with manager… more
- PNC (Pittsburgh, PA)
- …field on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. In this role you will assist in the management and development ... of PNC's recovery and resolution plans. This includes partnering with internal resources to...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Compass Group, North America (NC)
- …across the US and Canada on issues and inquiries related to purchasing. The Resolution Specialist plays a key role with providing support to both Compass Sector ... of this position is to provide support in a customer contact support environment. Managing calls, chats and cases...issues that arise. * Escalate issues as appropriate to Supervisor/ Manager * Continually strive for ways to improve effectiveness… more
- Bridgestone Americas (Brook Park, OH)
- …a better world and a brand that makes us proud. **Job Category** Customer Support **Position Summary** Positions in this sub-family are responsible for the operation ... scripts and accent training to assist call center staff with customer communications and routine business decisions. Contact center representative training,… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. + Develop and execute resolution strategies that… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more