- Amazon (Bellevue, WA)
- …US as a refugee or granted asylum. Key job responsibilities The Business Customer Experience team seeks an experienced Enterprise Support leader to establish and ... ideal candidate will implement KPIs tracking mean-time-to-restore (MTTR), contact resolution rates, service degradation patterns, and network performance trends… more
- ServiceNow, Inc. (Santa Clara, CA)
- …better for everyone. **What you get to do in this role:** The role of the Senior Customer Success Manager is to act as an advocate for our customers. You will ... investment and use their licenses + Guide other ServiceNow teams to address customer issues + Oversee projects identified by leaders + Ensure any escalated clients… more
- Cintas (Chicago, IL)
- **Requisition Number:** 217723 **Job Description** Cintas is seeking a Senior Customer Relationship Manager to serve as a liaison between Cintas customers, sales ... timely program implementation, increased penetration and retention of the customer ; account management, growth; profitability; execution of marketing strategy;… more
- Intuit (Mountain View, CA)
- …as the Senior Manager of Business Operations supporting US Marketing and Customer Growth. We are looking for creative problem solvers with a bias for action, ... experience outcomes and overall initiative input and outcome goals (strategic, customer , financial) + Work across x-functional mission teams to enable work,… more
- Howmet Aerospace (Torrance, CA)
- Essential Functions: The Account Manager is responsible for setting and executing the short-term and long-term commercial strategy and technical activities for ... mapping and developing strategic plans for sales and margin, encouraging timely resolution of product application issues, and to coordinate the strategy within HFS,… more
- Merck (North Wales, PA)
- …operations and key performance metrics, and manage escalated issues. + Manage escalated customer requests to resolution , and assess customer interactions to ... **Job Description** The Customer Service Center (CSC) team has responsibility to...has responsibility to drive, manage and implement remote two-way customer service engagements. The CSC team manages customer… more
- PulteGroup (Alpharetta, GA)
- …customer service processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively + Knowledge of cost management ... Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator. + Manage trades to completion of service requests to… more
- ECP (Chicago, IL)
- …a steady, professional presence for high-value customers, supporting escalations and driving resolution in a customer -centric manner. + Oversee key moments in ... several years, ECP has undergone significant growth across our customer base, product, and team. With new products coming...increasing growth rate, and a desire to continue exceeding customer expectations, we are entering an important new phase… more
- Saint-Gobain (Bristol, RI)
- …improvements and effectiveness. The position will ensure the efficient handling of customer inquiries, order processing, and issue resolution . This role supports ... **Role Summary:** This role will lead the Customer Service function within a manufacturing environment. The incumbent will lead digital tool development and… more
- Comcast (Atlanta, GA)
- …an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution . Works on ... nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology...in their efforts to retain and grow our existing customer base. Act as a business partner to existing… more