- TD Bank (Bronx, NY)
- …requirements are met + Supports and coaches frontline colleagues on effective customer complaint resolution + Assists with maintaining a professional and ... + Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation… more
- Microsoft Corporation (Reston, VA)
- …customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to ... **Overview** Support Escalation Manager - Incident Manager acts as...Provide trend analysis and proactive recommendations. . Accelerate case resolution . . Detect potential issues to enhance customer… more
- Percepta (Dearborn, MI)
- …leader, who is employee-focused and sets the standards and direction for their respective Customer Contact departments. The Program Manager acts as a mentor by ... calibration sessions, Team Leader and Market meetings. o Drive concern resolution in the team's customer handling process. o Drive a culture of customer … more
- Innovation Associates, Inc. (Indianapolis, IN)
- …team performance is essential, and this individual will work to increase customer satisfaction scores through timely communication and resolution of issues. ... The Role: The Manager , Technical Support is a key leader in...technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with customer installed… more
- Safran (Wall Township, NJ)
- …Management: Support customer KPI inputs and manage disputes to positive resolution , ensuring orders are not counted as late (through collaboration & negotiation) ... Account Manager I **Job details** **General information** **Entity** Safran...customer KPI inputs and manage disputes to positive resolution , ensuring orders are not counted as late (through… more
- Duke Energy (Plainfield, IN)
- …in addressing elevated customer forums, industry organizations, trade associations, customer complaint resolution , disputes, and other customer requests, ... and benefits. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the… more
- SpaceX (TX)
- … customer relations regarding commute transportation questions and feedback; oversee customer service and issue resolution , root cause analysis, and ... Manager , Spaceport Transportation Starbase, TX Apply SpaceX was...management; oversee payment of vendors + Train staff on customer service, anticipating guest needs and problem resolution… more
- BAE Systems (Hudson, NH)
- …and Non-Recurring Engineering activities). Flowing requirements from the product line, program manager , and customer to the Operations function this role will ... you, the Hudson, NH team is seeking a highly skilled Operations Program Manager II to join our Advanced Capability Program consisting of Opto-Electrical Modules… more
- M&T Bank (Ellicott City, MD)
- … confidence and trust. + Take ownership of account servicing and error resolution , including resolving complex customer problems and taking complete ownership of ... of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer ...these issues as required to ensure timely and accurate resolution , and convert servicing situations to sales/referral opportunities. +… more
- Ethos Veterinary Health (Albuquerque, NM)
- Referral & Operations Manager Location: Route 66 Veterinary Emergency & Specialty Center - Albuquerque, NM (On-site) Reports To: Hospital Director (direct) & ... Referral Group Manager (secondary) Job Summary This hybrid role combines two...inquiries, client or patient concerns, and timely, thoughtful conflict resolution . + Plans, executes, and evaluates CE events, hospital… more