- The Hertz Corporation (Oklahoma City, OK)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure ... brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional...Define, communicate, and manage SLAs and KPIs focused on resolution speed, fairness, problem solving, and NPS. + Partner… more
- PulteGroup (Carmel, IN)
- …your growth is supported, and your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
- Vestis Services (Minneapolis, MN)
- …from over 200 locations nationwide. **Location:** **Minneapolis, MN 55413** **Overview:** The Customer Service Manager has responsibility of an assigned service ... in your territory + Reports directly to a Service Manager or where a Sr. Customer Service...RSRs to address any pending items/situations to ensure timely resolution . + Attend meetings and complete necessary administrative work… more
- Virgin Galactic (Tustin, CA)
- Virgin Galactic is seeking an experienced **Sr. Manager , Digital Customer Platforms** to lead the development, integration, and ongoing evolution of our digital ... customer ecosystem. Reporting to the Chief Information Officer, this...lifecycle activities: testing, deployment, maintenance, enhancements, and rapid defect resolution . + Identify system dependencies and cross-platform impacts to… more
- Entergy (Huntsville, TX)
- **Job Title:** Customer Service Manager I - II **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Texas, Inc.-GTX This posting may be used to fill ... Conroe, TX. This position can be filled as a Customer Service Manager I - Customer...governmental, business and community constituents, managing local media, complaint/issue resolution and overall responsibility for improving customer … more
- Power Integrations (San Jose, CA)
- …integrated circuits. + Expert in 8D problem resolution process. + Direct customer facing experience in quality manager role. + Must have problem solving ... and its supply base to secure customers' approval of PI products, facilitate customer audits, ensure timely resolution product quality problems, and drive… more
- Celestica (Portland, OR)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 1 **SAP Short Name:** MG1 ... **Job Title:** Customer Program Manager 1 **Job Code:** MG1-OPS-CPM **Job Level:** Band 09...make up (Value add and Materials) . + Excellent customer contact, negotiation and problem resolution skills.… more
- Eaton Corporation (Arden, NC)
- Eaton's Electrical North American Sales division is currently seeking a Customer Support Manager to join their team. This position is located in Arden, NC. ... and changes, order management, financial management including Z account customer claims, and warranty resolution . * Manage...develop appropriate team metrics, and creative problem solving. * Manager is a member of the EatonCare Leadership team… more
- Graybar (Garden City, NY)
- Become part of the excitement. As an Area Manager - Customer Service, you will assist the Branch Manager in managing all resources within the branch and ... procedures in two or more locations; directs all administrative, customer service, and logistics activities to help the Company...as member of the Branch Steering Committee to facilitate resolution of service and other operational issues and help… more
- UTMB Health (Galveston, TX)
- Maintenance Customer Service Manager - Galveston National Laboratory (GNL) **Galveston, Texas, United States** Engineering, Crafts, Trades & Labor UTMB Health ... months. Assignment in healthcare facilities requires a Certified Healthcare Facility Manager (CHFM). Acceptance of other facility management certifications in lieu… more