- BPRATV (Upland, CA)
- …Role We’re hiring a Customer Service Representative to work directly under our Customer Service Manager , providing hands-on support with customer cases ... behind the scenes, this role is a strong fit. Key Responsibilities Support the Customer Service Manager by finalizing, documenting, and closing customer … more
- Construction Specialties, Inc. (Lebanon, NJ)
- …pricing, and availability. * Coordinates and communicates activities and results with Customer Engagement Manager * Captures all "frequently asked questions" in ... Customer Engagement Specialist (hybrid) - ( 25000AE )...understand root cause, then create a fast and fair resolution . * Consistently inputs and maintains quality information on… more
- J & B TOOLS SALES INC (Livonia, MI)
- …messages on Instagram and Facebook by escalating issues to the Customer Service Manager to ensure timely resolution . Implement SEO, GEO, CRO, and UX/UI best ... leaves a negative review, capture a screenshot and forward it to the Customer Service team to initiate follow-up and resolution efforts. Qualifications:… more
- Wallside Windows (Taylor, MI)
- …service work. Assess service needs and elevate non-standard service issues for resolution . Pull files/ customer contracts & enter completed data into computer ... communicate with customers and other team members. Empathetic and strong problem resolution skills; the ability to handle customer complaints, diffuse upset… more
- PROMAT INC (Maryville, TN)
- …position. What you’ll do Make independent decisions on issues of escalation and resolution . Consistent awareness of customer needs and the ability to proactively ... solving problems. This position has a focus on issue resolution and streamlining internal communication. They will work together...and guidance of the Customer Service Lead, Customer Order Fulfilment Manager , and other key… more
- Home Depot (Houston, TX)
- …limited to: customer service skills, accuracy, schedule adherence, speed to resolution , etc. + 10% Partners with escalation group to obtain additional order ... support, customer follow-up, or handling of complex customer cases. **Direct Manager /Direct Reports:** + Position reports to Supervisor Contact Center + No… more
- FFE Transportation Services, Inc. (Lemont, IL)
- …related job duties as required by customer as assigned by Director of Customer Service or Customer Service Manager . Regular and reliable attendance is ... Job Description Frozen Food Express is looking for a Customer Service Representative for our Lemont, IL location. Our...service failures in the system. Anticipate and facilitate problem resolution on all load issues to meet or exceed… more
- Winston Support Services (Hauppauge, NY)
- …Customer Service Representative (CSR) Department: Customer Service Reports To: Customer Service Manager The Opportunity The Customer Service ... to ensure a smooth and efficient supply chain process. Quality Assurance & Resolution Promptly handle and process customer complaints, returns, and quality… more
- Xcel Energy (Denver, CO)
- …across business units without direct authority + Familiarity with **digital customer experience platforms, including CMS (Adobe Experience Manager , Sitecore), ... Xcel Energy could be just what you're looking for. **Director II, Customer Experience Products & Platforms** **Position Summary** Responsible for developing and… more
- GCG (Miamisburg, OH)
- …customer specifications + Enter quotes into the ERP system + Respond to all account manager and customer inquiries with a sense of urgency and first contact ... **Overview** **GCG is seeking a Sr. Customer Support Specialist** to join our **Automation &...resolution + Runs order reports and communicate with customers… more
