- Amazon (Newark, NJ)
- …users worldwide, collaborating with stakeholders across Audible and Amazon to deliver world-class customer service. As a Program Manager , you will - Manage ... future with us. ABOUT THIS ROLE As a Program Manager you'll manage a small number of established programs...manage a small number of established programs that support customer experience excellence across sectors such as Quality Intelligence,… more
- Amazon (Newark, NJ)
- …inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of large, complex programs that drive ... customer experience excellence across a number of areas including...achieve significant automation and cost optimization. As a Program Manager , you will - Work across organizations to translate… more
- Enverus (Houston, TX)
- Customer Success Manager - SaaS, Oil and Gas , Strategic Operators Why YOU Want This Job At Enverus, we're committed to empowering the global quality of life by ... part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the ...Proactive organization and follow-up with individuals accountable for problem resolution is expected, as is, escalation to senior members… more
- Eileen Fisher (Irvington, NY)
- …hybrid position based in Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer ... demographic data within Salesforce Data Cloud. + Leverage Data Cloud's real-time customer profiles and identity resolution to deepen understanding of consumer… more
- MyFlorida (Crestview, FL)
- CHILD SUPPORT CUSTOMER SERVICE FRONT LINE MANAGER - 73004085 Date: Jan 12, 2026 The State Personnel System is an E-Verify employer. For more information click on ... 868029 Agency: Department of Revenue Working Title: CHILD SUPPORT CUSTOMER SERVICE FRONT LINE MANAGER - 73004085...experience in a position that includes conflict or problem resolution with employees, partners, and the public. + Experience… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our Syracuse, NY ... as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is...role is pivotal in ensuring the timely and expert resolution of cases, providing advanced guidance to Tier 1… more
- PPL Corporation (Allentown, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... that support education, sustainability, and wellbeing. Overview The **Associate Project Manager ** is the single point of accountability for small to routine… more
- Call Your Mother Deli (Washington, DC)
- …to learn who are as excited about good food & GOOD VIBES. WE'RE HIRING A CUSTOMER EXPERIENCE MANAGER BASED IN WASHINGTON, DC The Customer Experience (CX) ... Tech and helps tie it all together. The CX Manager reports to the VP of Marketing and oversees...reports to the VP of Marketing and oversees part-time customer experience coordinators. Company Core Values & Expectations: +… more
- Robert Half Finance & Accounting (Miami, FL)
- …Indicators (KPIs): + First Response Time (FRT): Average time for initial response to customer inquiries. + Average Resolution Time (ART): Time to fully resolve a ... Description The Customer Success Representative (CSR) ensures accurate and timely...coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or… more
- NVIDIA (Santa Clara, CA)
- …leading engineering design reviews, ensuring the implementation of certain customer -required features, driving resolution of any blocking issues, ... to relevant functional areas with ease. Collecting, prioritizing, tracking, and driving customer -reported issues to resolution /closure is a key focus of this… more