- Amazon (Bellevue, WA)
- …(Reseller, Sales Agent, Distributor). Define and track key performance indicators for customer support operations including resolution times, customer ... granted asylum. Key job responsibilities Define and own the end-to-end customer support experience strategy for Amazon Leo's Enterprise Mobility/B2B2X business,… more
- Sysco (Auburndale, FL)
- **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department within the region. ... maintain processes to provide exceptional customer service. + Address customer concerns, ensuring prompt and satisfactory resolution . **Communication and… more
- US Foods (Norwich, CT)
- …15%** + Handle complex and escalated customer service issues, and track customer complaint resolution + Assist customer contact associates in escalating ... training. Supervise, plan, and direct the daily activities of assigned customer contact associates. Monitor and assess individual performance against key performance… more
- Robert Half Finance & Accounting (Franklin, IN)
- Description We are looking for a dedicated Customer Service Manager to lead and support a team in delivering exceptional customer experiences. This role ... hands-on supervision and guidance to a team of five customer service professionals. * Oversee the order process from...entry and fulfillment processes. * Excellent communication and conflict resolution skills. * Ability to manage and motivate a… more
- General Motors (Hartford, CT)
- …which help build trust with our field partners, dealers and end customers. The Customer Resource Manager has a passion for delivering exceptional customer ... may be eligible for relocation benefits. **The Role** The Customer Experience Team within Customer Care and...issues, managing each case from initial contact through to resolution to ensure a positive outcome. + Utilize superior… more
- CH Robinson (Chicago, IL)
- CH Robinson is seeking a **Key Customer Success Manager ** is responsible for growth and retention of key and strategic accounts. You will ensure our customers ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Amazon (Arlington, VA)
- …connectivity. The Amazon Leo business operations team is looking for a Sr. Customer Delivery Manager to join our Global Enterprise Services organization, ... Service Partners (FSPs) for installation scheduling, quality assurance, and issue resolution Manage customer acceptance testing programs including ATP… more
- Wells Fargo (Raleigh, NC)
- **About this role:** Wells Fargo is seeking a Bilingual Customer Service Associate Manager role supporting Everyday Banking as a part of Global Operations. Learn ... will:** + Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to… more
- Robert Half Finance & Accounting (Walpole, NH)
- Description Our client is seeking a Customer Care Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce ... channels and retail locations. This leader will actively support issue resolution , develop business opportunities in wholesale and corporate gifting, and drive… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... -centric solutions and continuous improvement. . Lead by example in customer communications, project management, and issue resolution , demonstrating excellence… more