- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Compass Group, North America (NC)
- …across the US and Canada on issues and inquiries related to purchasing. The Resolution Specialist plays a key role with providing support to both Compass Sector ... of this position is to provide support in a customer contact support environment. Managing calls, chats and cases...issues that arise. * Escalate issues as appropriate to Supervisor/ Manager * Continually strive for ways to improve effectiveness… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. + Develop and execute resolution strategies that… more
- PPL Corporation (Allentown, PA)
- …and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience. 5. Strong written , oral, presentation and ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience. 4. Strong written , oral, presentation and… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
- Sharecare (Nashville, TN)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- PulteGroup (Louisville, KY)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
- PPL Corporation (Allentown, PA)
- …and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience. 5. Strong written , oral, presentation and ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience. 4. Strong written , oral, presentation and… more
- Power Integrations (San Jose, CA)
- …integrated circuits. + Expert in 8D problem resolution process. + Direct customer facing experience in quality manager role. + Must have problem solving ... base to secure customers' approval of PI products, facilitate customer audits, ensure timely resolution product quality...+ Must be able to carry out verbal and written technical communications. Preference: + Able to also carry… more
- SpaceX (Hawthorne, CA)
- Sr. Manager , Enterprise Customer Success (Starlink) Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the ... with the ultimate goal of enabling human life on Mars. SR MANAGER , ENTERPRISE CUSTOMER SUCCESS (STARLINK) Starlink, our revolutionary satellite constellation,… more