- Intuit (San Diego, CA)
- …working with business unit customer experiences team* In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary.* Analyze customer concerns and provide… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... samples, coordinating with facility quality managers to ensure accurate and empathetic customer communication. + Develop and execute resolution strategies that… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals and Grievances...triage process for all member appeals and grievances. The Manager oversees the resolution of member appeals… more
- Sharecare (Nashville, TN)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
- PulteGroup (Las Vegas, NV)
- …of our team, let's talk about your career with PulteGroup! JOB SUMMARY: The Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
- Power Integrations (San Jose, CA)
- …integrated circuits. + Expert in 8D problem resolution process. + Direct customer facing experience in quality manager role. + Must have problem solving ... base to secure customers' approval of PI products, facilitate customer audits, ensure timely resolution product quality...+ Must be able to carry out verbal and written technical communications. Preference: + Able to also carry… more
- GE Vernova (Bellevue, WA)
- …vendor support operations for GEV, ensuring high-quality service delivery, issue resolution , and customer satisfaction for mission-critical distribution systems. ... include developing and driving action plans to accelerate Vendor issue resolution , maintaining vendor-to- customer communications, and advocating for the … more
- CACI International (Arlington, VA)
- Customer Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... a dedicated professional to join our team as a Customer Account Manager (CAM) for the Joint...(IMO) and HQDA IT service provider to satisfy a customer 's IT requirements. + Supporting the diagnosis, resolution… more