- Trinity Health (Livonia, MI)
- …a resource for colleagues regarding policies/procedures, rules/regulations and customer standards. **Essential Duties and Responsibilities** Knows, understands, ... supply chain system with moderate supervision which include: + Assists with the resolution of discrepancies or problems that prohibit timely ordering of goods and… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- … service coverage for incoming calls and directing incoming calls + Provides resolution to customer service issues to ensure member satisfaction + Work ... with members to provide resolution to payment related issues on accounts/orders + Maintain...or related certification **Experience:** + Past experience in a customer service related field + 6-12 months experience as… more
- GE Aerospace (West Chester, OH)
- …in test defect reduction rate, first-pass yield of engine tests, reducing customer escapes, and improving root cause resolution time, ensuring compliance ... Escapes** : Reduce the number of defects that reach the customer . + **Root Cause Resolution Time** : Decrease the average time taken to identify and resolve… more
- Amentum (Bothell, WA)
- …to working with others to deliver best in class, unparalleled excellence in customer service and satisfaction. HIRING SALARY RANGE: $22.00 -$24.00 per hour (Salary ... and have ownership of the complete work order life cycle from creation to resolution + Manage vendors to ensure services are completed within agreed upon SLA's +… more
- Oshkosh Corporation (Orlando, FL)
- …processes. This position is ideal for someone with mechanical aptitude and strong customer service skills who enjoys solving problems and keeping equipment in the ... field running smoothly. **Your Impact** + Respond to customer inquiries via phone and email, including requests for...teams; enter orders into the ERP system and support resolution of any shipping or delivery issues. + Handle… more
- Global Data Systems (Lafayette, LA)
- …all activity and time is properly and thoroughly documented. * Ensure the resolution of customer issues in accordance with SLA obligations while maintaining ... POSITION SUMMARY Advocate for GDS customer and maintain overall ownership for customer...engineers and partner vendors to diagnose problems and attain resolution within designated Service Level Agreements (SLA). * Manage… more
- nVent (St. Louis County, MN)
- …issues escalated from Level 1 that require advanced expertise. + Expedite issue resolution for executives by coordinating across IT teams. + Strong teamwork skills ... challenges. + Take ownership of issues to ensure timely resolution according to SLA. + Analyze, diagnose, and resolve...+ Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic… more
- ThermoFisher Scientific (Watertown, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution , product returns, and backorder processing ... any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes. + Be involved with… more
- Dartmouth Health (Lebanon, NH)
- …from vendors requesting verification of invoice payment and/or status. * Responds to customer inquiries about payables issues and documents resolution in system ... in a timely and accurate manner while providing high-level customer service to the DH community. Tasks include, but...paper or electronic mail and works with team for resolution while ensuring accuracy and timeliness. * Processes invoices… more
- Insight Global (Canal Winchester, OH)
- …queue. These roles are designed to streamline sales operations and enhance customer experience by supporting the full order lifecycle and related administrative ... are not limited to: * Prepare, review, and process customer quotes and purchase orders. * Ensure accurate entry...Initiate and track RMA and SRO requests, ensuring timely resolution . * Maintain detailed records of all RMA/SRO activities… more