- Mayo Clinic (Rochester, MN)
- …system problems, works with colleagues and customers to resolve issues, documents resolution , and communicates resolution with customer . Regularly reviews ... applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design,… more
- Ford Motor Company (Dearborn, MI)
- …containment actions, dock holds, special checks to eliminate any impact to customer . Document and control error proofing checks, internal checks, and additional ... and external quality targets (leading and lagging indicators) + Lead 8D resolution of Warranty and VO concerns working together with Quality, MP&L, Machining… more
- Amentum (Washington, DC)
- …training, instruction, guidance and advice to lower-level specialists; assists in the resolution of issues and other problems being encountered during processing of ... policy in initiating actions or in providing information to FOs for the resolution of unusual problems or difficulties; advises Government lead supervisors of such… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …restoring service to users as quickly as possible, troubleshoot toward the resolution of incidents, and manage incidents to completion. * Compiles incident ... maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. *… more
- AltaGas (Vienna, VA)
- …base contracts; missing tax exemption certificates, etc.), places booked contracts on resolution and assists the sales team in correcting resolution items. ... contract filing system and ensures applicable tax-exempt certificates are retained in customer contract data base files. Pulls files, preps them and sends them… more
- Lowe's (Suwanee, GA)
- …claims (eg, property damage) into Lowe's claims portal. * Ensure timely updates and resolution of claims to preserve customer trust. * Communicate with Lowe's ... * Serve as the primary point of contact for both internal and external customer inquiries. * Communicate with customers to capture feedback and enhance the in-home… more
- ThermoFisher Scientific (South San Francisco, CA)
- …Information** Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical outsourced on-site services at customer ... put-away, stock rotation, cycle counts, and other functions according to customer requirements + Operates various Thermo Fisher Scientifics handheld devices that… more
- UNUM (Denver, CO)
- …and Sales Rep for enrollment activities and supports the team, broker and customer and communicates effectively with all applicable parties. + Act as the enrollment ... (ie Hosting, Plane, Enrollment App, etc.). + Educate team and or customer /broker on best enrollment solution. + Request Benefit Counselor representation for Unum+… more
- Lowe's (Baltimore, MD)
- …claims (eg, property damage) into Lowe's claims portal. * Ensure timely updates and resolution of claims to preserve customer trust. * Communicate with Lowe's ... * Serve as the primary point of contact for both internal and external customer inquiries. * Communicate with customers to capture feedback and enhance the in-home… more
- Amazon (Seattle, WA)
- …by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr. Escalation Specialists rely on judgment ... detail. Individual problem-solving and analytical skills are used to authenticate customer behavior and transactions on Amazon accounts. Sr. Escalation specialists… more