- 3M (Maplewood, MN)
- …MSA and Control Plans. + Reviewing customer product complaints for timely customer feedback and resolution . + Supporting global customer account teams ... + Assuring compliance to 3M Code of Conduct, external regulations, customer requirements, internal requirement, and industry standards (ISO9001, IATF16949 or other).… more
- SMBC (Brea, CA)
- …information in writing, in person and over the phone. + Troubleshoot, research, resolve, customer concerns and provide error resolution as needed. + Open and ... for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a… more
- US Tech Solutions (North Chicago, IL)
- …listed below. **Job Description:** + This role is responsible for routine customer experience inquiries related to the Service catalog (eg, HR, Payroll, Benefits, ... self-service support. This role opens tickets / cases and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures… more
- US Tech Solutions (North Chicago, IL)
- …sets listed below. **Description:** + **This role is responsible for routine customer experience inquiries related to the Service catalog (eg, HR, Payroll, Benefits, ... self-service support. This role opens tickets / cases and answers HR customer questions through the assistance of standard screens, scripts, and developed procedures… more
- MSC Industrial Supply Co. (Davidson, NC)
- …consignment, vending, EDI, ERS and multiple billing methods. Root cause analysis and resolution of accounts within the portfolio required as well as the presentation ... Coordinators to coordinate credit and reconciliation activities. + Responsible for customer visits and presentations to reconcile accounts and gain an understanding… more
- ITW (Gallatin, TN)
- …best-in-class margins and returns in markets where highly innovative, customer -focused solutions are required. ITW's approximately 44,000 dedicated colleagues around ... industry-leading research and development capabilities, StampTech Fasteners (TM) enhances customer competitive advantage by maintaining advanced engineering and manufacturing… more
- Insight Global (St. Petersburg, FL)
- …and other products as assigned. -Provide first level support to internal/external customer support for all Treasury Management and business clients, as necessary. ... needs such as system functionality questions, moderate level technical issue resolution , billing issues, etc. Also provides information on client transaction… more
- Amazon (Arlington, VA)
- … customer metrics. These include but are not limited to project intake resolution and customer query SLAs, continuous new hire compliance defect reduction and ... Amazon's Work Authorization service, providing daily subject matter expertise, customer support and process improvements in the the US)...and business partners in the USA and respond to customer queries within SLA. * Create and improve standard… more
- TEKsystems (Dallas, TX)
- …in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional ... reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendors for PC hardware repair. Monitor and… more
- Raymond James Financial, Inc. (Southfield, MI)
- …Summary:** With the goal of providing superior service and first contact resolution , this role delivers front-line technical support to customers via multiple ... communication channels in a customer contact center environment. **Responsibilities:** + Provide second-line hardware,...and for Service News postings. + Manages time in customer contact center setting and documents time via activity… more