- Amazon (Arlington, VA)
- … customer metrics. These include but are not limited to project intake resolution and customer query SLAs, continuous new hire compliance defect reduction and ... Amazon's Work Authorization service, providing daily subject matter expertise, customer support and process improvements in the the US)...and business partners in the USA and respond to customer queries within SLA. * Create and improve standard… more
- TEKsystems (Dallas, TX)
- …in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service requests. Assist with Service Desk tickets in the regional ... reported to the Service Desk and assigned to the regional IT Advanced Customer Support Tech. Coordinate with authorized vendors for PC hardware repair. Monitor and… more
- Raymond James Financial, Inc. (Southfield, MI)
- …Summary:** With the goal of providing superior service and first contact resolution , this role delivers front-line technical support to customers via multiple ... communication channels in a customer contact center environment. **Responsibilities:** + Provide second-line hardware,...and for Service News postings. + Manages time in customer contact center setting and documents time via activity… more
- Stryker (Columbus, OH)
- …improvement in functions. **Analytical problem solver.** Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending ... comprehensive upgrades to prevent future issues. **Goal-oriented developer.** Keeps the customer and standards squarely in focus. Delivers safe and robust solutions.… more
- Stryker (Grand Rapids, MI)
- …in functions. **Analytical problem solver. ** Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending ... upgrades to prevent future issues. **Goal-oriented developer. ** Keeps the customer and standards squarely in focus. Delivers safe and robust solutions.… more
- Academy Sports + Outdoors (Katy, TX)
- …required. Bachelor's degree preferred. Work Experiences: + Minimum 2 years of customer service or training experience required + Experience in a call center ... Ability to effectively deliver feedback to team members + Understanding of customer service principles and practices + Good analytical skills, strong problem-solving… more
- SAIC (Springfield, VA)
- …SAIC is seeking an experienced Personnel Security Officer to support the customer 's Office of Security. This position will be responsible for Automated Records ... tasking's, projects, and programs. + Support the execution of the day-to-day customer PERSEC ARC program. + Provide agency level technical expertise concerning the… more
- Assured Environments (New York, NY)
- …via e-mail, phone, fax, and electronic data interchange. Addressing any customer inquiries regarding service requests and transferring customers to the appropriate ... maintaining positive client relations and coordinating with various departments to ensure customer requests and questions are handled appropriately and in a timely… more
- Bank OZK (Ozark, AR)
- …Responds to requests and questions from the Community Bank lending staff. + Handles customer calls and researches items for problem resolution . + Scans and links ... Scope Responsible for supporting the Community Bank lending staff with excellent customer service and operational integrity by establishing escrow accounts on the… more
- Enviri Corporation (Miami, FL)
- …+ Complete required paperwork in accordance with appropriate regulations and customer policies, practices, and procedures. + Load and secure materials and ... waste or unload truck at various customer sites or Clean Earth locations. + Prepare and...communicating any issues to the Manager or Dispatcher for resolution . + Perform a documented pre-trip and post-trip check… more