- Zayo (Denver, CO)
- …Qualifications & Skills + Minimum of ten (10) years of experience in retention , churn, or customer success analytics/strategy in a telecom, networking, or ... and other large enterprises. Our Senior Manager of Revenue Retention leads the development and execution of Zayo's churn...also own prioritization of key systems investments in the Customer Success / Churn value stream. Key Responsibilities Churn… more
- EMS LINQ (Austin, TX)
- …will be responsible for designing and executing strategies to ensure exceptional customer experiences, driving customer satisfaction, retention , and loyalty. ... with the company's goals and objectives. + Drive initiatives to enhance customer satisfaction, retention , and loyalty through exceptional support experiences. +… more
- Honeywell (Atlanta, GA)
- …drive the development and execution of comprehensive marketing strategies that enhance customer acquisition, retention , and satisfaction. Your ability to analyze ... The Director of Customer Marketing is a strategic leadership role at...team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. Key… more
- Fortive Corporation (CA)
- …exceptional customer lifetime value, and driving positive outcomes in customer health, retention , and advocacy within their territory. This territory-based ... and business domains, enables them to surpass key performance metrics in customer health, retention , and growth. The Customer Success Manager is responsible… more
- Intuit (Atlanta, GA)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Applause (MA)
- …owning the post-sale strategy. Key Responsibilities: + Drive toward attainment of customer renewal/ retention /churn goals + Partner closely with enterprise sales ... global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Customer Success Manager you will work with our growing list of Enterprise… more
- Insight Global (Bellevue, WA)
- … Customer Success and Professional Services functions. You will drive customer satisfaction, retention , and expansion while ensuring seamless onboarding and ... Job Description We're hiring for a Head of Customer Success & Professional Services role to support...supporting SaaS platforms. * Proven track record of driving retention , expansion, and satisfaction in enterprise accounts. * Strong… more
- Intuit (Tucson, AZ)
- …center to a value driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer experiences that build ... Success organization. Reporting to the Sales Leader - Growth and Retention , GBSG Customer Success, this position will be responsible for the success of our… more
- ManageCasa Inc. (San Francisco, CA)
- …ensure a smooth, successful onboarding experience. Your work directly impacts customer satisfaction, retention , and long-term product adoption. Key ... Customer Onboarding Specialist (Contractor → Part/Full Time) Location:...software and next-generation AI tools. We are expanding our Customer Success organization and seeking a Customer … more
- Oracle (Tallahassee, FL)
- …CSM maintains a services-oriented approach, with a strong focus on customer health, retention , and operational excellence. **Responsibilities** **Key ... **Job Description** The Customer Success Manager (CSM) plays a critical role...adoption and optimization of Oracle-NetSuite solutions. This role blends customer success strategy, education-led adoption and relationship management while… more