- ITW (Bartlett, IL)
- …customer messaging. + Maintain organized documentation in accordance with file retention guidelines. ** Customer Satisfaction Support** + Respond to ... improvements. This position also provides backup support for similar customer accounts and handles escalated concerns that require non-standard solutions.… more
- Needham Bank (Needham, MA)
- …policies, procedures + Monitor customer usage to identify and remediate customer attrition, maximize balance retention and maintain sound risk management ... to customers. ESSENTIAL DUTIES & RESPONSIBILITIES + Develop and maintain a customer and prospect sales pipeline; responsible for new deposits and revenue growth… more
- Staples (Framingham, MA)
- …models (eg, propensity, uplift, ranking) to improve engagement, conversion, and retention across marketing and customer touchpoints. + Translate analytical ... of progressively complex experience to lead high-impact work in customer segmentation, personalization, experimentation, and omnichannel measurement, including multi-touch… more
- Comcast (Philadelphia, PA)
- …etc.) to apply information to any customer interaction. + Improves customer satisfaction and maximize sales and retention opportunities using up-to-date ... while promoting effective relationships and upholding our commitment to the customer experience through our Operating Principles, Net Promoter System and quality… more
- Amazon (New York, NY)
- … touchpoints * Deep dive into customer journeys to inform new customer conversion, second purchase rates, and retention strategies * Partner with marketing ... Description Zappos is looking for a customer obsessed Site Engagement Analyst to own analysis...shaping how we understand, engage with, and grow our customer base through data-driven insights . The candidate will… more
- Cisco (San Jose, CA)
- …Customer Success, Solutions Architecture, Professional Services) to include enterprise customer success practices focused on adoption, retention , upsell, and ... We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. This… more
- Mirabito Energy Products (Binghamton, NY)
- …- include and are not limited to: + Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization ... Position: Home Comfort Customer Service Representative Reports to: Regional Manager Status:...are not limited to: + Consistently render the best customer satisfaction to customers. + Must productively multitask and… more
- nVent (WI)
- … Care Manager, this position significantly contributes to the overall satisfaction and retention of customers. The Customer Service Representative is the first ... customers with inventive electrical solutions. nVent, Located in New Berlin, WI is adding a Customer Service Representative to our team. Reporting to the Customer… more
- Mass Markets (Wichita, KS)
- …prospects + Follow up with leads and existing customers to drive engagement and retention + Listen actively to customer needs and provide tailored product ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- MSC Industrial Supply Co. (Twin Cities, MN)
- …receives, puts away product at all solution points of use. + Connects with customer contact to ensure retention of solution. + Drives product expansion through ... **BRIEF POSITION SUMMARY:** The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through solutions by providing on-site customer service… more
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