- Honeywell (Houston, TX)
- … customer support function at a senior level, you will contribute to customer loyalty, retention , and business growth. Your leadership and expertise will play ... As a **Sr Customer Support Management Professional** here at Honeywell, you...role will involve developing and implementing strategies to improve customer satisfaction, driving operational excellence, and optimizing resource allocation.… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …-obsessed marketing leader to design and scale programs that deepen engagement, drive retention , and maximize customer lifetime value. The **Manager** **, ... and developing multi-channel campaigns to improve activation, engagement, and retention . + **Build and lead the Customer ...and retention . + **Build and lead the Customer & Lifecycle Marketing function** -defining vision, KPIs, and… more
- Wolters Kluwer (New York, NY)
- … service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not ... into a strategic value driver that improves retention , Net Revenue Retention (NRR) and customer lifetime value. This is a hybrid role and the person in this… more
- PNC (Pittsburgh, PA)
- …for designing, building, and optimizing predictive models that support customer acquisition, retention , cross-sell, and lifecycle marketing strategies. ... Development Manager within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA, Wilmington, DE… more
- RELX INC (Sacramento, CA)
- …advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention , and revenue growth across the assigned account ... the Role The State Net Solutions Consultant serves as a frontline customer -support expert, partnering with clients' government relations and compliance teams to help… more
- Republic Services (Bellevue, WA)
- …relevant teams to achieve these goals. The role is also responsible for improving customer retention through targeted initiatives. The role acts as a strategic ... evaluates, and analyzes metrics relating to productivity, profitability, sales, and customer retention to ensure operating requirements and Corporate objectives… more
- WM (Tupelo, MS)
- …and maintains an ongoing proactive account retention program, which includes meeting customer retention goals. + Works with the Inside Sales Manager to ... and reinforces the corporate sales strategy and design with the Retention Team. + Handle any escalated customer calls. These calls may include when a customer… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven ... Management Strong understanding of customer experience KPIs, including CSAT ( Customer Satisfaction), NPS (Net Promoter Score), retention rates, and… more
- Expeditors (Peabody, MA)
- …and with market competitive pricing matching the scope of service required by the customer . + Assist in retention calls and complete customer reviews ... a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program… more
- EchoStar (Littleton, CO)
- …leadership will be crucial in transforming raw data into a roadmap for customer retention and revenue growth. **Key Responsibilities:** + Executive Communication ... advanced Decision Scientist to drive intelligence across our sales and retention channels (Boost Mobile stores, eCommerce, Amazon, Telesales, and B2B). This… more
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