- NextEra Energy (West Palm Beach, FL)
- … experience strategies to increase and improve service levels, customer retention ,efficiencies,and profitability across all business lines. Individuals ... cross functionally and advocating for improvements and adoption of changesLeads customer retention initiatives across all business lines + Coordinates… more
- Rubrik (Palo Alto, CA)
- …This role combines strategic oversight with tactical execution to drive customer retention , profitable renewals, sales effectiveness, enhanced customer ... and implement programs and projects aimed at increasing renewal rates, improving customer retention , churn reduction and strengthening the overall post-sales … more
- Univision Communications, Inc (Miami, FL)
- …subscription-based businesses.* Demonstrated experience using analytics and testing to enhance customer retention and lifetime value.* Proven ability to manage ... engagement, retention , and loyalty through data-driven CRM initiatives, seamless customer experiences, and operational excellence in customer care. ABOUT… more
- Intuit (San Diego, CA)
- …+ Build a high-performance culture emphasizing coaching, consistency, accountability, and consultative customer engagement. ** Customer Retention & Growth** + ... the value of the platform and growing revenue and retention of IES customers. At Intuit, our Customer Success Managers (CSMs) are trusted advisors who ensure our… more
- Intuit (San Diego, CA)
- …center to a value driver. We now play a pivotal role in driving retention and monetisation, through delivery of exceptional customer experiences that build ... Success organization. Reporting to the Sales Leader - Growth and Retention , GBSG Customer Success, this position will be responsible for the success of our… more
- PagerDuty (Harrisburg, PA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- JPMorgan Chase (Jersey City, NJ)
- …objectives + Coaches the team on account meeting best practices including communications, customer retention , research, and expansion + Builds and owns the ... strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to… more
- Cancer IQ (Chicago, IL)
- … customer progress during onboarding, addressing any issues or concerns promptly. 5. Customer Retention and Growth . Monitor customer health and ... that customers are maximizing the value of CancerIQ's products and services, driving customer satisfaction, retention , and growth. Additionally, you will play a… more
- DealerOn, Inc. (Rockville, MD)
- …II is expected to be a hard-working team member with goals to improve overall customer retention , and support experience we provide our customers. This is a ... each project, and updating all stakeholders + Assist business leads in driving customer retention and identifying business growth opportunities + Work alongside… more
- Vestis Services (Minneapolis, MN)
- …Responsible for territory's service, safety, and results, including but not limited to, customer retention , growth of the business, loss and ruin, piece budget, ... opportunities for improvement. + Delivers and participates in training to ensure customer retention and service goals are met + Daily contact (via remote means)… more
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