- Marriott (Newport Beach, CA)
- …Memorable Guest Experiences** * Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and ... Advocates sound financial/business decision making. * Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.… more
- Marriott (Dorado, PR)
- …Memorable Guest Experiences** * Provides services that are above and beyond for customer satisfaction and retention . * Improves service by communicating and ... Advocates sound financial/business decision making. * Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.… more
- PSEG Long Island (Melville, NY)
- …multiple other data sources. Identify trends and propose solutions to enhance customer experience and achieve enrollment, retention and other desired business ... driving PSEG Long Islands success to modernize and evolve utility operations, increase customer engagement and customer satisfaction, and meet New York States'… more
- Medtronic (Los Angeles, CA)
- …and engaging relationship management of the live customer base, driving customer satisfaction and product adoption, retention , renewal and expansion. + ... an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal...will take on a pivotal role in advancing our customer base in the US. As part of a… more
- DoorDash (New York, NY)
- …together to drive both short- and long-term growth. + Proven success driving retention and customer engagement, with experience in lifecycle, growth, or ... partnership with product and pricing teams to drive both retention and perception of value across all NV categories....Finance, and Analytics to build integrated strategies that influence customer behavior at every stage of the funnel. You're… more
- Validity (Broomfield, CO)
- …improve performance outcomes. + Consistently achieve and surpass goals related to retention metrics and customer feedback/advocacy. Leadership & Internal Impact ... About the Role Are you a customer success professional who's passionate about driving long-term...is looking for a highly skilled and proactive Senior Customer Success Manager (Sr. CSM) to manage our most… more
- Johns Hopkins University (Baltimore, MD)
- …to join our team as the **_Associate Director, Financial Aid Outreach & Retention ._** Reporting to the Senior Director, Financial Aid and Scholarships, the Associate ... executing a comprehensive financial aid outreach, student engagement, financial literacy, and retention strategy, with a sharp focus on serving first generation and… more
- MISTRAS Group, Inc. (Houston, TX)
- …with key stakeholders. + Develop and execute account strategies to maximize customer satisfaction, retention , and revenue growth. + Collaborate with internal ... to internal teams to drive innovation and improve service offerings based on customer needs. + **Performance Metrics and Reporting:** + Develop key account plans and… more
- DataVisor (CA)
- …point of contact for our clients, and will be responsible for driving customer satisfaction, retention , and growth. Responsibilities: + Identify and pursue new ... product development, to develop and execute account strategies. + Provide exceptional customer service, address client inquiries and concerns in a timely manner, and… more
- Brink's (Coppell, TX)
- …Monitor and analyze key sales performance metrics (revenue, growth rates, market share, customer acquisition/ retention , etc.). + Partner with the Global VP of ... Analysis, and Benchmarking + Conduct detailed margin analysis by product line, customer segment, and region to identify cost savings, pricing opportunities, and… more