- EMCOR Group (Tempe, AZ)
- …Company standards. + Drive continuous improvement and innovation throughout account(s). + Lead customer retention /contract extension efforts. + Conduct ... of assigned accounts. This includes, but is not limited to, customer retention , meeting customer Key Performance Indicators (KPI's), achieving/exceeding… more
- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you work ... distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer...of the customer 's journey, resulting in increased customer satisfaction and account retention for the… more
- EchoStar (El Segundo, CA)
- …address churn drivers + Develop and execute loyalty programs, winback campaigns, and retention initiatives that increase customer lifetime value + Manage ... at scale. We're seeking a hands-on and data-informed leader to drive customer loyalty and lifecycle initiatives that strengthen relationships, reduce churn, and… more
- ALBEMARLE (Charlotte, NC)
- …customers and the planet. **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid (3-days per week in office) ... and located in Charlotte, NC. The Market Intelligence and Customer Engagement Lead is responsible for owning...+ Manage all post-nurturing campaigns for opportunity pipeline development, customer engagement and retention . + Summarize and… more
- Kyndryl (Boston, MA)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Honeywell (Salem, OR)
- …products; and installation, maintenance, and upgrades of systems. **THE POSITION** As a ** Lead Customer Marketing Specialist** here at Honeywell, you will play a ... develop strategic marketing plans and opportunities to drive growth and retention + Understand customer needs to develop messaging and content that will engage… more
- Coinbase (Cheyenne, WY)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Robert Half-Robert Half Corporate (Minneapolis, MN)
- …staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and expansion strategy. + Build customer ... and expectations) + Promote a culture of collaboration. + Motivate, inspire and lead by example. + Provide recognition and celebrate successes. + Manage change… more