- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... touchpoints. Skilled in identifying and eliminating friction points to enhance overall customer satisfaction and retention . Leadership & Team Development Proven… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and...institutions using MMX educational product. Responsible for maximizing enablement, retention and ROI, while positioning Customer Success… more
- Eileen Fisher (Irvington, NY)
- …hybrid position based in Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer ... You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of...retention and reactivation. + In partnership with Email Manager develop triggered lifecycle marketing campaigns (email, SMS, loyalty)… more
- Justworks (New York, NY)
- Customer Success Manager New York, New...multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies + ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...and identifies customers that are at risk to initiate retention strategies proactively + Promotes new key products, benefits,… more
- Barry Callebaut (Chicago, IL)
- Manager , Customer Marketing Location: Chicago, US, 60654 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's ... living BC's Values, and of course, loving chocolate. This Customer Marketing Manager role will "sit" within...partners in an effort to drive incremental growth and retention . * Collaborate cross-functionally with the brand manager… more
- DealerOn, Inc. (Rockville, MD)
- …an outstanding customer experience. This multifaceted role encompasses customer retention , consultancy, mentorship, and coaching, alongside effective ... Job Description: The Manager of Customer Success harmonizes relationship...across cross-functional teams, encompassing metrics such as Net Revenue Retention , Monthly Touch Points, Customer Satisfaction, Average… more
- Republic Services (Phoenix, AZ)
- …designing and implementing retention strategies and loyalty initiatives that enhance customer lifetime value. The Senior Manager , Customer Zeal ... **POSITION SUMMARY:** The Senior Manager , Customer Zeal Operations plays a...requirements and technical solutions. + Develop and implement proactive retention strategies and early warning systems for high-value and… more
- Suburban Propane (Millsboro, DE)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... CSC's profit and expense activity which includes sales, inventory, fleet, staffing and customer acquisition and retention + Manage the CSC staff which includes… more
- DealerOn, Inc. (Rockville, MD)
- …II is expected to be a hard-working team member with goals to improve overall customer retention , and support experience we provide our customers. This is a ... Job Description: The Customer Success Manager II (CSM II)...updating all stakeholders + Assist business leads in driving customer retention and identifying business growth opportunities… more
- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more