- The Hertz Corporation (Oklahoma City, OK)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure ... and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that… more
- Intuit (Atlanta, GA)
- …where customers can use more Intuit Mailchimp products and services to ensure customer retention and growth + Understand technical roadblocks and make ... experience for our customers. We are looking for a Customer Success Manager interested in using creativity...Mailchimp for several years + Be accountable for the retention and growth of your customers + Build and… more
- Amazon (New York, NY)
- …adoption, go live and insures we are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our ... Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be...key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that… more
- Intuit (Atlanta, GA)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Culture & Leadership** o Design the workplace culture for Customer Service; implement engagement strategies that lift retention… more
- RELX INC (Trenton, NJ)
- Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? Do ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...customers and plays a key role in ensuring satisfaction, retention , and growth across Elsevier's Clinical Solutions portfolio. As… more
- Ryder System (Nashville, TN)
- …most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Engagement Manager , you'll be part of a dynamic team, equipped ... we've been in the game since 1933! **Summary** The Customer Engagement Manager (CEM) position is responsible...share. Segment account base by opportunity for growth, renewal ( retention ) and potential for risk of loss. Present Ryder… more
- Enverus (Houston, TX)
- Customer Success Manager - Power and...software and solutions. Further, this role is focused on customer retention and driving our Net promoter ... be a part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the customer throughout the engagement lifecycle,… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** As a ... Senior Manager , Customer Success - Public Sector leading...Senior Manager , Customer Success - Public Sector...join our team and have a huge impact on customer adoption, maturity, and retention . **How You'll… more
- Airtable (Austin, TX)
- …applications that connect their organization and drive outcomes-no code needed. As a Scaled Customer Success Manager , you will work with a wide range of ... quarter over quarter. What you'll do As a Scaled Customer Success Manager , you will be responsible...managing them through onboarding and training, driving adoption, and retention and expansion + You are a teacher at… more