- CACI International (Sterling, VA)
- …system capacity analysis and lead long-term capacity planning initiatives + Perform account lifecycle management and ensure compliance with Identity & Access Control ... and implement robust system security measures and ensure compliance with IT and customer policies and regulations as well as Authority to Operate (ATO) processes +… more
- Robert Half Technology (Los Angeles, CA)
- …for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to ... systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service , and have the ability to troubleshoot incidents… more
- L3Harris (Cape Canaveral, FL)
- …Support Service (eMASS) + Self-starter with ability to work independently + Customer service orientation L3Harris Technologies is proud to be an Equal ... Administration (Linux/Windows) and Cybersecurity sustainment activities (hardware/software change management, account management, auditing, media protection, file transfers, etc.). In… more
- SMX (Huntsville, AL)
- …the customer cloud strategy to utilize DoD approved cloud service providers to provide information technology services and capabilities to include Infrastructure ... as a Service (IaaS), Platform as a Service (PaaS),...architecture + Define and engineer solution capabilities that satisfy customer business drivers / requirements + Act as a… more
- EPAM Systems (Philadelphia, PA)
- …requirements and translate them into technical solutions. + Support CSM ( Customer Service Management) implementations with configuration, customization, and ... (CSA) + ServiceNow Certified Application Developer (CAD) + Implementation experience in Customer Service Management (CSM) + Exposure to NowAssist (GenAI… more
- DGR Systems LLC (Tampa, FL)
- …and virtualization platforms. This hybrid role bridges sales and delivery-supporting account teams in designing tailored IT solutions, while also leading ... business needs. Key Responsibilities - Pre-Sales Consulting: + Partner with account executives and customers to assess infrastructure needs and define solution… more
- Proven IT (Tinley Park, IL)
- …working in the IT Tier II or Tier III field preferred + Strong knowledge of customer service + Ability to work in a physical office + Ability to travel ... troubleshooting and maintenance. This is an expert level of customer support for Managed IT Services. The Tier III...knowledge + CCNA + AZ-104 + MS-102 (Microsoft 365 Administrator ) + Cisco Meraki Solutions Specialist Physical Demands The… more
- Hartwick College (Oneonta, NY)
- …promoting a culture that values the student experience and prioritizes outstanding customer service . + Develop and implement comprehensive policies and ... population of students, families, and colleagues. + Commitment to providing outstanding customer service and enhancing the overall student experience. + Ability… more
- Oracle (Charleston, WV)
- …product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with ... **Job Description** To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support… more
- University of Michigan (Ann Arbor, MI)
- …the supervisor in establishing performance goals and targets in keeping with the customer service standards of the department. Provides input and monitors ... reason for the amount due and referring more complex account questions to patient financial counselors + Identifies financially...two years of work experience in an office or customer service setting with an outstanding record… more