- Intuit (San Diego, CA)
- …and service experiences that optimize product usage and drive customer success. + Leverage segmentation, journey mapping, and AI/ML-driven interventions to ... drive continuous improvement initiatives. **Qualifications** + 6+ years of experience in Customer Experience, Product Management, or Service Strategy, with a… more
- Intuit (Plano, TX)
- …delivery and success by partnering with cross functional teams. Act as a customer advocate , anticipating challenges and coordinating with internal teams (Sales, ... meet their business needs. + Documentation & Reporting: Maintain accurate records of customer interactions, feedback, and service requests. Research and analyze … more
- Intuit (San Diego, CA)
- …around the organization to our short, medium and long term business goals. + Customer Service & Support Expert: Demonstrated strength managing or working with ... and build our offerings. All aspects of fulfilling the customer strategy and end-to-end service delivery design...teams to refine product offerings, policies, and communications. + Advocate for change and propose solutions in alignment with… more
- Tucson Electric Power (Tucson, AZ)
- …+ Makes recommendations on next steps forward and ways to mitigate risk Advocate for Customer Needs + Leads organizational engagement strategies, including ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona. We embrace… more
- PennyMac (St. Louis, MO)
- …journey. A Typical Day The Customer Experience Specialist is a skilled customer service role, operating in a call center environment and supporting Consumer ... facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited...+ Operate in a call center environment as a customer success advocate + Receive inbound calls… more
- PennyMac (St. Louis, MO)
- …A Typical Day The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer ... facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited...+ Operate in a Call Center environment as a customer success advocate + Receive inbound calls… more
- Nutanix (Durham, NC)
- …Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility. + Advocate for ... **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced customer -facing professional with a strong technical background and a passion for… more
- EMS LINQ (Austin, TX)
- …productivity. + Stay current with industry trends and best practices in customer support technology, incorporating innovations to enhance service delivery. + ... forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and soul of...in ensuring that our customers receive world-class support and service . If you are a strategic thinker, a passionate… more
- Liberty Utilities (Fall River, MA)
- …relationships at all levels across a matrixed organization to appropriately represent and advocate customer and department needs. + Timely reporting of team ... Manager, Energy Efficiency and Customer Programs LU Service Corp. Fall River, MA, US, 02720 **Algonquin Power & Utilities Corp. (AQN), parent company of Liberty,… more
- Palo Alto Networks (Santa Clara, CA)
- …in how incidents and threat intelligence are communicated externally + Escalate and advocate for customer issues internally across Product, Engineering, and the ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a... is growing fast - and we're building a customer -centric team that blends technical expertise with direct … more