- American Electric Power (Columbus, OH)
- …established service level agreement (SLA) for resolution of escalated customer issues. + Demonstrate excellent time management skills to ensure resolution goals ... the posting end date. **Job Summary** This role combines expertise in customer experience management with a focus on quality assurance, ensuring a comprehensive… more
- Amazon (Houston, TX)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Description About The Role We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy...their cloud journey. CSMs also have the responsibility to advocate internally at AWS on behalf of their customers.… more
- SpaceX (Redmond, WA)
- …looking to join an early-stage-support team and set the tone for Starlink customer service . RESPONSIBILITIES: + Triage and resolve customer issues ... software, and network expertise + Be a relentless internal advocate for the customer within SpaceX. Understand...certificate + 1+ years of experience in a front-line customer support role and/or customer service… more
- TD Bank (Sun City Center, FL)
- …delivering service and advice + Understands and supports the Bank's Customer Service Strategy; Delivers Customers end-to-end advice they expect: (1) building ... with proactive insights & recommendations + Serves as a Customer advocate in improving customer ...(when and how they want) and educates Customers on self- service options that meet their needs + May act… more
- Amazon (Chicago, IL)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... Description We are seeking a Customer Solutions Manager (CSM) to join our Global...home, which is why we strive for flexibility as part of our working culture. When we feel supported… more
- IDEX (Linthicum, MD)
- …2- or 4-year college degree preferred + 5+ years of work experience in customer service /support roles required + Highly proficient in MS Office Applications; ... and assist with 20s accounts. + Key 80s account customer quotations for validated part numbers plus...as an liaison for our customers being their internal advocate and escalating major customer changes/challenges to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking a Senior Customer Solutions Manager (CSM) to join our global...home, which is why we strive for flexibility as part of our working culture. When we feel supported… more
- United States Senate Federal Credit Union (Staunton, VA)
- …Performs routine and complex transactions which include cash handling. Possesses strong customer service skills, able to have professional conversations with ... the retail team in meeting and exceeding sales and service goals. + As a member advocate ,...relevant experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills:… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... Customer Success Manager New York, New York Apply...complex concepts into clear, easy-to-understand solutions. You are an advocate who is not afraid to ask questions, find… more
- SpaceX (Hawthorne, CA)
- …+ Bachelor's degree or 4+ years of professional experience in Business-2-Business (B2B) customer service , technical support, account management or customer ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX was founded...move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization on behalf of our… more