- University of Utah Health (Salt Lake City, UT)
- …is responsible for insurance receivables collections, denials resolution and internal/external customer service . Account portfolio may include accounts less ... reviews and resolutions based on projects focused by payer, service , entity, trend, etc., as assigned by unit leader....with UR and/or attending physician. + Acts as patient advocate in the resolution of balances. + Prepares and… more
- Humana (Richmond, VA)
- …scale across lines of business + Collaborate with marketing, clinical, and service design teams to define personalization rules, campaign logic, and success metrics ... & Influence** + Influence and educate senior stakeholders across lines of business to advocate for NBA adoption and integration + Serve as a thought leader and… more
- Molina Healthcare (Detroit, MI)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... **_ Remote and must live in Michigan _** **Job...policies and procedures while achieving the highest level of customer service . * Resolves complex provider issues… more
- University of Michigan (Ann Arbor, MI)
- …for this position will be responsible for meeting the highest standards of customer service including exhibiting a professional and positive image when ... the patients' day of surgery. + Exhibit courtesy, exemplary customer service , and professionalism at all times...faculty, staff, etc. + Act as patient and family advocate ; contacting clinicians and others as appropriate to improve… more
- Aegon Asset Management (Cedar Rapids, IA)
- …PO is the team's key stakeholder who serves as proxy for the customer , both internal and external, and effectively engages other stakeholders, including other POs, ... Job Description Responsibilities + Research and evaluate market-based and customer -inspired insights that inform the product's vision and comprehensive strategy… more
- Aegon Asset Management (Cedar Rapids, IA)
- …vision and roadmap for a digital product of focus. Drive the strategic and customer -centric focus in collaboration with Product Owners to clearly convey a vision to ... delivery team. + Develop an awareness of available market-based and customer -inspired insights that inform the product's vision and comprehensive strategy planning.… more
- CompuCom (IL)
- …and DSO + Through coaching, mentoring and guiding, Enables team to achieve Service Level Achievement (SLA) onsite, Remote Services, and Shared Services and ... build, manage and develop a high performing team of Service Delivery Managers. They must have strong operations and...subordinates for continuous improvement + Act as the clients' advocate inside of Compucom and own the overall Profit… more
- Humana (Springfield, IL)
- …or bachelor's degree in business, Finance or a related field + Prior member service or customer service telephone experience desired + Experience with ... utilization management. The UM Administration Coordinator 1 performs basic administrative/clerical/operational/ customer support/computational tasks. Typically works on routine and patterned… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. + **Global Mindset** - Supports employees and business partners with ... various channels. You'll also provide cutting-edge technology that enhances our guests' self- service experiences, making them feel at home even when they're away.… more
- SpaceX (Bastrop, TX)
- …onboarding, account management, and long-term customer success. + Deliver Exceptional Customer Service : Provide high-quality customer support at scale to ... understand operational requirements, technical constraints, and mission-critical objectives. + Advocate for Customer Needs Internally:Translate field insights… more