- Wolters Kluwer (Providence, RI)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction… more
- Encore (Lanham Seabrook, MD)
- …team environment to over-deliver on desired results * Experience providing a high-level of customer service and having a "yes" approach to finding solutions * ... Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing,...partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through speaking,… more
- Coinbase (Columbia, SC)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Oracle (Columbus, OH)
- … advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally ... to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem).… more
- Nutanix (Durham, NC)
- …Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility. + Advocate for ... **Hungry, Humble, Honest, with Heart.** **The Opportunity** Are you an experienced customer -facing professional with a strong technical background and a passion for… more
- EMS LINQ (Austin, TX)
- …productivity. + Stay current with industry trends and best practices in customer support technology, incorporating innovations to enhance service delivery. + ... forward as a cohesive force. **About The Team:** LINQ's Customer Experience department is the heart and soul of...in ensuring that our customers receive world-class support and service . If you are a strategic thinker, a passionate… more
- Liberty Utilities (Fall River, MA)
- …relationships at all levels across a matrixed organization to appropriately represent and advocate customer and department needs. + Timely reporting of team ... Manager, Energy Efficiency and Customer Programs LU Service Corp. Fall...Energy Efficiency Program Management Experience + Demonstrated experience managing remote team and program in multiple jurisdictions Our purpose… more
- SpaceX (Bastrop, TX)
- … issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to ... Customer Support Associate, Bilingual - Korean (Starlink) Bastrop,...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- SpaceX (Redmond, WA)
- … issues across multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to ... Customer Support Associate, Bilingual - Korean (Starlink) Redmond,...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- Veralto (NY)
- …a solution and consultative-based selling approach. As a CSM, you will be the primary advocate for each customer , guiding them along a path to success and ... located across the US and Canada and will be remote . **In this role, a typical day will look...setting, and in building programs and processes to effectively service lower size/higher volume segment of the customer… more