- Leidos (VA)
- …compliance with industry standards while delivering innovative solutions to enhance customer and agent experiences. Strong problem-solving skills, a proactive ... have expertise in configuring Amazon Connect contact flows, integrating Salesforce Service Cloud, and enabling seamless bilingual support and agentic AI… more
- HCA Healthcare (Jacksonville, FL)
- …regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...+ Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of… more
- Travelers Insurance Company (West Bridgewater, MA)
- …cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent ... Bachelor's Degree preferred or a minimum of two years of work OR customer service related experience. + Demonstrated ownership attitude and customer centric… more
- New York State Civil Service (Albany, NY)
- …Center, analyze and prioritize workload. 2. Establish performance standards for Customer Service representatives; review and analyze work force data ... Center call answer rate goals are met during peak calling periods: assess agent skills and adjust as necessary 5. Develop reports reflecting individual statistics… more
- HCA Healthcare (Plano, TX)
- …regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...+ Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of… more
- HCA Healthcare (Tamarac, FL)
- …regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...+ Functions as both the Lead Dispatcher and CDT agent when delegated as such. + Provides administration of… more
- Anywhere Real Estate (San Francisco, CA)
- …years previous supervisory experience strongly preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to provide feedback ... manner + Working closely with marketing/field leadership to build agent awareness and understanding of services as well as...first approach. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more
- Amazon (Seattle, WA)
- …Connect is AWS's cloud contact center service that helps companies provide superior customer service at lower cost. Amazon Connect is widely adopted as a ... as automating workflows, enhancing operational efficiency with AI, and driving customer engagement across industries, are foundational for creating new solutions… more
- nVent (Hitchcock, TX)
- …and collaborative environment, interacting with various departments including marketing, IT, and customer service to achieve project goals. + Ability to meet ... teams to ensure efficient production, continuous improvement, and high-quality customer interactions. + Provide leadership and work direction for the… more
- Consolidated Electrical Distributors (Aberdeen, NC)
- …also include entering orders, reviewing and pulling orders, and ensuring timely customer service . Additionally, when necessary, this position entails warehouse ... Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential...+ Assist with purchasing duties by informing the purchasing agent when item inventory is low or sold out.… more