- Mass Markets (Mesilla, NM)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Rubrik (NC)
- …while sustaining service standards. + Drive measurable improvements in service delivery by linking operational performance with customer experience. ... drive operational excellence, and align support initiatives with overall company and customer goals. **Grade:** M9. This is a People Manager role. **Key… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …Model: Leverage structured and unstructured data to model customer and agent interactions, identify friction points, and optimize service workflows. + Build ... evaluating the effectiveness of virtual assistants to understanding how UI changes influence agent handle time or customer satisfaction, your work will help… more
- Robert Half Office Team (Rockwall, TX)
- …and inventory synchronization. Requirements Qualifications: * 1+ years of experience in customer service and/or order processing. * Excellent organizational and ... Description The Parts Sales Agent is responsible for the accurate and timely...customers by phone and email, delivering prompt and professional service . + Respond to customer inquiries, address… more
- US Tech Solutions (Phoenix, AZ)
- …present data-backed recommendations for improvements in agent training, customer support processes, internal policies, and product/ service enhancements. + ... evaluate, monitor, and enhance the performance of our offshore customer service operations. This role will ensure...findings and performance trends to identify root causes of customer pain points, inefficiencies, and areas for agent… more
- Allegion (Indianapolis, IN)
- …services, and evaluation of customer satisfaction + Must possess a strong customer service orientation and provide dedicated support of internal customer ... manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business.… more
- Fairview Health Services (St. Paul, MN)
- …and external business functions including scheduling, registration, nursing, switchboard, and customer service to ensure solutions are appropriate. This position ... organizational strategic vision for the contact center including the full continuum of customer service . + Manage Execution: In collaboration with CSOL and other… more
- Zurich NA (Anoka, MN)
- …with broker/ agent /distributor/ customer interactions by providing outstanding customer service skills. Basic Qualifications: + Bachelor's degree and ... RCIS Crop UA Associate, you will support crop insurance agent customers, and work closely with experienced Underwriters in...no prior experience in the Administrative, Customer Service , Financial Services, Risk Management, or… more
- AIG (Jeffersonville, IN)
- …a full range of service solutions including warranty management administration, extended service programs, customer service support, service network ... of experience, we are one of the warranty and service industry's leading providers, which is why many of... solutions that will ensure the focus of building customer retention and customer satisfaction, they turn… more
- Oracle (Boston, MA)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...and translate the feedback into actionable items for individual service owners. + Design and build solutions and help… more
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