- Amazon (Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and Brand (SPB) advertisers. The leader will invent and build the SPB- Agent , a GenAI platform which will transform retail-media advertising for SPB advertisers,… more
- Mirabito Energy Products (Binghamton, NY)
- …and guidance to agents. + Process Improvement: Identify trends and issues impacting agent performance or customer experience and collaborate with management to ... Job Title: Call Center Supervisor Reports to: Customer Care Manager Status: Full-time, hourly Non-except Pay:...Utilize call center technology (WFM, QM, CRM) to monitor agent productivity, adherence to schedules, and key performance indicators… more
- Zayo (CO)
- …Health Care, Education, State/Local Government experience a big plus. + Exceptional customer service and relationship building/ maintaining skills. + Thorough ... timely forecast of sales opportunities. + Develop and maintain records of agent and customer activity for reporting of sales and forecasts. + Provide accurate… more
- Microsoft Corporation (Redmond, WA)
- …strong and hands-on **Principal Engineering Manager** to lead the Employee Self Service Platform Extensibility team. This team is at the forefront of enabling ... AI-powered self- service experiences across HR, IT, Facilities, and other enterprise...Studio and Bizchat. You will collaborate with internal and customer HR, IT, and Facilities stakeholders to understand business… more
- Public Storage (Plano, TX)
- …instrumental in evolving our operations from traditional systems to intelligent, autonomous customer service , balancing exceptional customer experience with ... gathering, process mapping, stakeholder management, and documentation + Contact center or customer service domain knowledge with understanding of IVR, chat… more
- Teleperformance USA (Boise, ID)
- …**Qualifications:** + **High School Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18 years of age or older.** ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...systems and have general knowledge of Windows-based systems.** + ** Customer service and/or sales experience preferred.** +… more
- Impact Fire (NJ)
- …build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all...reports to the Fire Alarm Manager or their designated Agent . The Technician will be responsible for providing inspections,… more
- Cathay Pacific Airways Limited (Anchorage, AK)
- … service excellence while also ensuring the highest standards of safety. Customer Service + Support cargo reservations and bookings whilst providing exemplary ... customer service + Provide timely vendor notification...updates to customers + Help to manage Ground Handling Agent performance and provide guidelines and instructions + Support… more
- Hubbell Power Systems (St. Louis, MO)
- …agents/distributors + Supervises agents/distributors within assigned territory. + Keep Sales, Customer Technical Service teams, and other Hubbell personnel ... the Sales Director, Communications and Software is responsible for leading the customer engagement across multiple product lines within the assigned territory and… more
- Intuit (Atlanta, GA)
- …Training, Product, and Operations. + Help shape strategy for improving agent effectiveness, customer outcomes, and end-to-end sales performance. ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...and outcomes. + Experience collaborating with Enablement, Sales, and Customer Success to improve agent performance. +… more