- GE Aerospace (Hooksett, NH)
- …Additional responsibilities include supporting and maintaining multiple user and customer -facing applications and related data processing platforms and services. ... business applications are consistently available and are highly performant meeting customer needs. Responsible for executing a component/s of a domain, product,… more
- Teleperformance USA (El Paso, TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- Comcast (Berlin, CT)
- …all levels of the organization. The goal was to move from reactive service to **proactive, customer -centric operations** **Core Question** : "How likely are ... that implemented NPS saw a **multi-million reduction in incoming customer calls** , indicating fewer service issues...coach agents in real time, often involving the original agent in follow-up calls for learning and accountability. **CX… more
- Brookfield Properties (Webster, TX)
- …and welcoming personality (both on phone and especially in person), and excellent customer service skills. + Superior oral and written communication skills are ... and online on Elyson). + Support the real estate agent outreach program and assist with execution of any...experience). + Real estate experience (preferred). + 1-2 years customer service experience in high-end resort, real… more
- Avanade Inc. (Irving, TX)
- …contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service , D365 Copilot, Azure Communication Services, Copilot Studio, ... Services, Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities Understand… more
- Public Consulting Group (Columbus, OH)
- …of K12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will… more
- Intuit (Arizona City, AZ)
- …+ Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. + Exceptional customer service skills, high empathy, ... our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations...software/product support. Your ability to demonstrate understanding of each customer 's unique situation, and connect with them on a… more
- Newegg Inc. (Diamond Bar, CA)
- …including configurations, permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide ... key metrics such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer...not required). + Minimum 5 years of experience in customer service operations, contact center analytics, or… more
- Microsoft Corporation (Redmond, WA)
- **Overview** As a Senior Applied AI Scientist for The Customer Service Applications Team, you will play a pivotal role in advancing Microsoft's mission to ... AI to solve complex problems. Your work will directly influence product direction and customer experiences. AI Mission and Impact We are in an era of unprecedented… more
- Microsoft Corporation (Redmond, WA)
- **Overview** As a Senior AI Applied Scientist for The Customer Service Applications Team, you will play a pivotal role in advancing Microsoft's mission to ... to solve complex problems. Your work will directly influence product direction and customer experiences. We are in an era of unprecedented innovation and openness.… more