- ServiceNow, Inc. (Austin, TX)
- …our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group team at ServiceNow works with customers to help them achieve their ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...expert in how to best support NowAssist and AI Agent solutions by using ServiceNow AI and Platform products… more
- Coinbase (Salt Lake City, UT)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Amazon (New York, NY)
- …from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, ... chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel,… more
- Texas Health Resources (Fort Worth, TX)
- …verification standards. Serves as a point of escalation and resolution of complex operational or customer service issues. 3. Customer Service and Patient ... Experience Fosters a positive patient journey by modeling customer service excellence and ensuring staff adherence...best practices to improve efficiency. Acts as a change agent , implements improvement for service and RC… more
- Ventura County (Ventura, CA)
- …everyone's health, safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application ... operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters...required. Ideal Candidate The ideal candidate will have excellent customer service skills, strong interpersonal and technical… more
- Health Care Service Corporation (Houston, TX)
- …assistance on problem situations with regard to the retention of existing business, customer service , and financial matters. * Maintain extensive knowledge of ... managed care account management. * Current, valid State Insurance Agent License. * 8 years of experience with selling...Mentoring skills. * Ability and willingness to travel. * Customer Service oriented and customer … more
- Brunswick (Minneapolis, MN)
- …and generally manage customer accounts. The BDM is the principal selling agent within the assigned sales territory for Mercury Marine and is responsible for ... Must have strong cross-functional skills. * Work jointly with assigned inside customer account representatives, service personnel and credit personnel to achieve… more
- GE HealthCare (PA)
- …this role, the Field Engineer Apprentice will observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure ... proper functionality of less complex customer diagnostic imaging equipment. **Job Description** **RESPONSIBILITIES** Supervised responsibilities may include: * Work… more
- Kelly Services (Franklin, TN)
- …management, workflow management, and process improvement abilities. + Knowledge of customer service , consumer affairs, customer satisfaction, marketing, ... managing vendor performance against established KPIs, providing direction on escalated customer issues, and suggesting process improvements to enhance customer … more
- TruGreen (Rochester Hills, MI)
- …shifting schedules in support of leadership team coverage plans + Ability to build customer relationships and provide customer service + Advanced knowledge ... new customers. + Demonstrates advanced product knowledge and superior service leading to improved customer experiences and...not limited to barging in, taking over and assisting agent with customer . + Supports location leadership… more