- Oracle (Augusta, ME)
- …-focus of the leading enterprise software company in the world._ Oracle Generative AI Agent Service is an exciting team in Oracle Cloud Infrastructure. We are ... be leading the effort of building distributed, scalable, high-performance generative AI agent service in partnership with our applied scientists and software… more
- Microsoft Corporation (Redmond, WA)
- …management, and advance commerce technologies. AI agents facilitate seamless cross - service integrations, automate routine workflows, and enable predictive ... + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud. C+E's Commerce Financial Platform (CFP) team… more
- Microsoft Corporation (Redmond, WA)
- …agent evaluation, and influencing roadmap, platform investments, and cross -team evaluation strategy across Fabric. Embody our culture ... Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our...evaluation insights into roadmap decisions, and iterate quickly on customer -facing agent and LLM experiences. \#azdat… more
- ServiceNow, Inc. (Atlanta, GA)
- …+ Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service , field service , and AI agent use cases. + Perform ... our lighthouse customers transform how they sell, fulfill, and service . Because NowNext CRM is a new category, we...to external systems (Salesforce, Pega, Dynamics, SAP, Oracle). + Customer Engagement & Advisory + Act as a trusted… more
- Abbott (Alameda, CA)
- …**Manager, Global Knowledge Management** serves as the program lead for ADC's Customer Service knowledge strategy. This role oversees the collection, curation, ... and dissemination of global customer service knowledge content, positioning it as...innovative KM methods to exceed performance KPIs and enhance customer satisfaction. + Collaborate with global and cross… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems… more
- Oracle (San Juan, PR)
- …team within one of the world's largest cloud platforms. The Generative AI Service team within OCI is focused on developing infrastructure and tools to operationalize ... and implementation of scalable, distributed systems that serve LLMs and support agent -based workflows. You will work in a collaborative environment with applied… more
- DuPont (Edina, MN)
- …market back segment strategies which will deliver on mutual value creation and service expectations for the customers. The segment plans will include robust regional ... through launches for product, process and business models that will solve customer pain points through differentiated offerings. The new and renew innovation targets… more
- Guardian Life (Bethlehem, PA)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- Safety-Kleen (Mid Florida, FL)
- …penetration required; + Excellent interpersonal, presentation and communications skills; + Customer Service orientated; + Consistently utilize Salesforce to ... cross -sell other Company services. Communicate any evidence of customer or prospect need for to the appropriate Company...customer or prospect owned by said salesperson or agent ; Assist with significant job scopes and customer… more