- Delta Air Lines, Inc. (Atlanta, GA)
- …Model: Leverage structured and unstructured data to model customer and agent interactions, identify friction points, and optimize service workflows. + Build ... evaluating the effectiveness of virtual assistants to understanding how UI changes influence agent handle time or customer satisfaction, your work will help… more
- Allegion (Indianapolis, IN)
- …services, and evaluation of customer satisfaction + Must possess a strong customer service orientation and provide dedicated support of internal customer ... manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business.… more
- DoorDash (Norfolk, VA)
- …create a great place to work. In addition to leading the kitchen, you'll be cross trained into DashMart operations and expected to work on both sides of the ... a complex operation connect and are excited to collaborate cross -functionally + Are passionate about food and love to...standards is required. You'll serve as a leading change agent for your DMK, helping your team to navigate… more
- City of Carlsbad (Carlsbad, CA)
- …staff meetings related to operations and assigned program activities Provide assistance in customer service to resolve disputes between guests and address guest ... Experience in instructing all levels of the American Red Cross Learn to Swim and water safety program or...against the City of Carlsbad or any employee or agent thereof occasioned as the result of said examination.… more
- Capital One (Mclean, VA)
- …from application to approval. Specifically, this person will focus on the vital role customer service agents play in helping applicants. We equip agents with ... tools we provide are used daily by agents to check application status and facilitate customer and agent interactions. We are looking for a Product Manager who: +… more
- UNUM (Columbia, SC)
- …to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's ... support sales and business needs while managing risks, market disruption, agent conduct, and management performance deficiencies by ensuring that Company's… more
- ServiceNow, Inc. (Santa Clara, CA)
- …The Technical CoE AI Program Manager (TPM) drives execution of complex, cross -functional programs that enable autonomous, AI Agent -first implementations at ... work better for everyone. **What you get to do in this role: ** The Customer Excellence Group - Strategy & Product - Catalyst Center of Excellence will be… more
- Microsoft Corporation (Redmond, WA)
- …of what we build, how we build it and that our products will define the AI agent era. We run lean, obsess about customers, and always make our decisions based on the ... are looking for a **Principal Product Manager - CoreAI** with technical depth, customer empathy, and an abundance of energy. The right candidate is highly effective,… more
- Microsoft Corporation (Redmond, WA)
- …both technically powerful and deeply useful. You'll be responsible for understanding customer scenarios across multiple Agents, framing agent behaviors and ... Researcher and Analyst in M365 Copilot are driving immense customer impact. But we are just getting started. Our...value agents within M365 Copilot. As part of a cross -disciplinary team shipping high-value, strategic agents, you'll help drive… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …experiences. + Collaborate across Delta's divisions (ie - Digital, IT, Airport Customer Service , In Flight Services, Loyalty, Alliances, and Compliance) to ... Partner with product and technology teams to apply AI and automation within customer and employee workflows, improving self- service , containment, and quality. +… more