• Director of Contact Center Operations

    Access Dubuque (Dubuque, IA)
    …remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and digital channels. This role ... Phone Phone Fax ###@colonybrands.com Email True False True **Job Details** Categories Customer Service Management/Executive Location Monroe, WI Job Type Employee… more
    Access Dubuque (12/27/25)
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  • Member & Direct Loan Closing Associate

    Capital One (Charlotte, NC)
    …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
    Capital One (01/07/26)
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  • Head of AI Engineering - Group Business

    Guardian Life (Holmdel, NJ)
    …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
    Guardian Life (12/22/25)
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  • IAC Specialist

    Koniag Government Services (Alexandria, VA)
    …Effective communication skills and motivation to serve the general public with exceptional customer service at all times **Required** + Retired federal employee ... United States Patent and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These...+ High motivation to serve the public with exceptional customer service + Computer knowledge and ability… more
    Koniag Government Services (12/29/25)
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  • Group Product Manager

    Coinbase (Sacramento, CA)
    …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
    Coinbase (11/09/25)
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  • Principal, Product Manager

    Walmart (Bentonville, AR)
    …and real-time agent assistance. + Background in **retail, e-commerce, or high-volume customer service operations** . + MBA or advanced degree in a technical ... Define north star metrics and long-term success measures for platform performance, agent productivity, and customer experience. Platform Leadership + Lead… more
    Walmart (11/08/25)
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  • UX Sr Technical Consultant, Platform

    ServiceNow, Inc. (Addison, TX)
    …Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape ... and spatial relationships. + ServiceNow certifications such as Application Development (CAD), Service Portal, and Virtual Agent are beneficial. FD21 **Work… more
    ServiceNow, Inc. (01/07/26)
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  • Account Manager / Key Account Manager

    Xcel Energy (Amarillo, TX)
    …of business with assigned customers by being a full- service energy agent . In addition to innovative customer solutions, responsible for interpreting company ... a company you can feel proud to be a part of? Do you want a workplace that will...customer inquiries including billing services, operations, rate and product/ service inquires. May serve as leader on projects that… more
    Xcel Energy (12/19/25)
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  • New Homes Sales Associate (Real Estate, Cotino…

    The Walt Disney Company (Rancho Mirage, CA)
    …or databases. + Contact lenders for loan status updates and relay information. ** Customer Service & Problem-Solving** + Provide exceptional guest service , ... **licensed Assistant** , the individual will provide administrative and customer support for a Sales Agent , contributing...+ 3+ years of real estate experience or equivalent customer service /hospitality experience. + Valid CA real… more
    The Walt Disney Company (12/14/25)
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  • Client Experience Specialist (Licensed) - Eastern…

    Anywhere Real Estate (Pittsburgh, PA)
    …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + **Technical** - ability ... agent , consumer and all deal parties. You are part of a collaborative team that is enhancing the...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more
    Anywhere Real Estate (01/08/26)
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