- ALBEMARLE (Charlotte, NC)
- …**People and Culture Leadership:** Supervise marketing staff and serve as a change agent to infuse market and customer centricity throughout the organization. ... an integral part of the team, driving key insights, enhancing customer relationships, and promoting the company's brand at industry events. **Benefits of Joining… more
- Teleperformance USA (Warren, MI)
- …Call Center Operations or Workforce experience** **a must** + **Must have solid customer service skills** + **Must have solid verbal and written communications ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...limit!** **Purpose** **Responsible for** **day to day** **management of service level, site efficiency/occupancy and agents to ensure adherence… more
- Teleperformance USA (North Lauderdale, FL)
- …of Call Center Operations or Workforce experience a must** + **Must have solid customer service skills** + **Must have solid verbal and written communications ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence… more
- LinkedIn (Mountain View, CA)
- …patterns, and client- service processes into structured systems that an AI agent can automate or augment. + Partner with engineering and design to specify ... is to help companies hire faster and more effectively with an AI-driven agent that orchestrates sourcing, screening, outreach, and more under the guidance of a… more
- Fifth Third Bank, NA (Chicago, IL)
- …manage the risk associated with this unique fiduciary role while providing best in class customer service to the disabled adult and/or minor child. + Review and ... Fifth Third Bank as Trustee, Guardian of the Estate, Agent or Custodian, understand and administer the most complex...and ensure that actions and behaviors drive a positive customer experience. + Actively participate with the Private Bank… more
- Avanade Inc. (Irving, TX)
- …contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service , D365 Copilot, Azure Communication Services, Copilot Studio, ... Services, Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities Understand… more
- Amazon (Seattle, WA)
- …executing to be the leader irrespective of the ultimate balance between proactive end- customer self- service and agent -assisted workloads. To do so, science ... This science strategy will enable data-driven, AI-powered continuous optimization across self- service , agent assistance, and manager assistance workloads. This… more
- AAA Mid Atlantic (Willow Grove, PA)
- …Cashiering and IDEMIA services if applicable. What you will need: + Required sales and customer service experience, ideally in a lead role, with a focus on ... qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service more
- Kelly Services (Smyrna, TN)
- **Automotive Chat/Support Agent ** **Long Term Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE** The Chat Support Agent provides live chat assistance ... + Provides help desk assistance and direction on Chat to dealership service , parts and warranty departments fielding general inquiries regarding vehicle maintenance,… more
- ServiceNow, Inc. (Chicago, IL)
- …, and self- service . + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows + Develop co-existence and integration ... Process Consultant with Call Center experience. If you have experience with Salesforce Service Cloud and are ready to expand your expertise, this is the perfect… more