- Under Armour, Inc. (Frankfort, KY)
- …staff * Organize and direct focus groups to solicit feedback from customer service representatives. * Ensure staffing is aligned with volume across multiple ... Customer Service Systems Ops Analyst **...is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations… more
- Enterprise Mobility (Richmond, VA)
- … delivery; Review reservation manifest for special requests. + Work proactively with Drivers, Service Agents , Return Agents and Managers to ensure proper ... failed inspection units back to production for re-cleaning and service agent coaching. + Facilitate change of...Offer assistance with luggage as needed. + Perform other customer service related duties as determined by… more
- GCI Communication Corp (AK)
- …location(s). Essential Duties: Team Management: + Oversee and manage assistant managers and sales agents to the highest-level customer service to meet or ... $2,000 Signing Bonus GCI's Mgr, Customer Service Sales Operations will manage...responsibility. + Provide strong leadership to span of control ( direct and indirect reports); demonstrate effective leadership in all… more
- GCI Communication Corp (Fairbanks, AK)
- … Customer Service Sales Operations will oversee and manage a team of customer service agents that are responsible for ensuring a high-quality ... manage successful sales initiatives, sales goals, inventory, cash balancing, and high-quality customer service . Provide training, guidance, and assistance to the… more
- Acuity Brands (Atlanta, GA)
- …efficiently and comprehensively. + Proactively approach needs and goals from a customer service perspective. + Understanding customers' goals and sales ... degree or equivalent work experience or certifications. + 6-8 years of customer service , support, and sales experience, including collecting, accessing, and… more
- Atrius Health (Weymouth, MA)
- …typically acquired through at least three years of experience in a clinical and/or customer service setting including direct or indirect involvement with ... Highly skilled and proficient with keyboarding. *SKILLS* Strong interpersonal, customer service , time management and organizational skills required.… more
- The Walt Disney Company (Santa Monica, CA)
- …+ **Experience defining and measuring individual and team-based performance for customer service organizations** + **Proficiency in Microsoft Outlook, JIRA, ... of internal and external teams** + **Enforce key performance metrics, including service levels, agent /operational productivity, and response times across Hulu,… more
- Hubbell Power Systems (St. Louis, MO)
- …+ Supervises agents /distributors within assigned territory. + Keep Sales, Customer Technical Service teams, and other Hubbell personnel informed of ... for their agents /distributors + Attends industry trade shows and coordinates customer meetings What will help you thrive in this role? Qualifications: To perform… more
- Hubbell Power Systems (Westbury, NY)
- …+ Supervises agents /distributors within assigned territory + Keep Sales, Customer Technical Service teams, and other Hubbell personnel informed of ... for their agents /distributors + Attends industry trade shows and coordinates customer meetings What will help you thrive in this role? Qualifications: To perform… more
- EchoStar (Englewood, CO)
- …call center data to recommend and implement call routing strategies that optimize agent efficiency and customer experience + Perform special projects, research, ... the future of connectivity. Our business reach spans satellite television service , live-streaming and on-demand programming, smart home installation services, mobile… more
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