- Percepta (Dearborn, MI)
- …Typical Day, You'll** + Provide expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service -level ... award-winning services for every stage of the automotive and mobility customer journey. As an **Escalation Support Specialist** (specializing in the automotive… more
- Mass Markets (Killeen, TX)
- …training. While prior contact center experience is not required, experience in customer service and tech support is a plus . To be considered for this ... every issue, provide solutions, and deliver a world class customer service experience. This is an entry-level...Customer Relations Management System (Remedy) + Utilize knowledge base and training to effectively trouble shoot a … more
- Intuit (San Diego, CA)
- **Overview** Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support ... Design Scalable Solutions: Design and implement solutions that drive customer growth and scale across our service ...customer experiences for accountant and mid-market customers a plus . + Change Leader: Experience in a dynamic work… more
- Justworks (New York, NY)
- …culture. The Customer Support team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. Our team represents all ... simpler." Qualifications + 4 years minimum professional experience in customer service - preferably in B2B SaaS...or other second language at business conversation level, a plus The base wage range for this… more
- Palo Alto Networks (Santa Clara, CA)
- …in a Virtualization environment, including cloud platforms AWS, Azure, GCP etc. is plus + Past experience with technical presentations, customer interfacing, and ... Firewall) group is looking for a seasoned and accomplished Customer Profile Test (CPT) engineer with experience in validating...end to end workflow for major components of the service in its first release + Leadership opportunity to… more
- Concentrix (Nashville, TN)
- …work in our Nashville, TN office daily.** + 3+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal and ... and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more… more
- Bob's Discount Furniture (CT)
- …You will monitor team performance, provide real-time feedback, and ensure that service levels and customer satisfaction targets are consistently met. You'll ... Key Skills for Success Core Competencies & Expertise + Customer Support & Service Excellence + Deep...new-hire onboarding and upskilling + Bilingual (eg, Spanish/English) a plus Who We Are At Bob's, we have fun,… more
- EchoStar (El Segundo, CA)
- …loyalty initiatives across multiple channels + Proficiency with CRM systems, customer service platforms, and cross-platform integrations + Excellent organization ... the future of connectivity. Our business reach spans satellite television service , live-streaming and on-demand programming, smart home installation services, mobile… more
- The Hartford (San Antonio, TX)
- …Representative on the Group Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and ... - Friday, 11:30 AM - 8:00 PM EST, year-round. BASE PAY is $23 per hour with opportunity for...to claims best practices, as assigned and provide exceptional customer service . + Promote digital self … more
- Qualtrics (Washington, DC)
- …XM in Public Sector business segments, focusing on renewing and growing our current customer base and assuming revenue responsibility for one of our fast-growing ... globe who think that's work worth doing. **Senior Manager, Customer Success - Public Sector** **Why We Have This...lead a team of Managers and Individual Contributors who service our Enterprise-tier Public Sector team, which includes Federal… more