- Community Health Systems (Franklin, TN)
- …to phone calls, faxes, and insurance portal requests, providing high standards of customer service and satisfaction. + Escalates issues to the manager ... from the Utilization Review Clinical Specialist. + Monitors and updates case management software with documentation of escalations, avoidable days, authorization… more
- Rush University Medical Center (Chicago, IL)
- …and procedures, including complying with all Rush University Medical Center Customer Service Standards. **Other information:** **Required Job Qualifications:** + ... Coordinates post discharge care transition referral communication. In collaboration with the case manager , provides referral and follow-up contacts to agencies,… more
- CGI Technologies and Solutions, Inc. (San Francisco, CA)
- …applicants, and other issues requiring more senior-level expertise . Assist the Government Customer Service Manager (CSM) with inquiries from Congress, ... the CGI Management personnel, the Bilingual (English/Spanish) Support Associate assists the Customer Service department in completing the various duties in the… more
- Travelers Insurance Company (Diamond Bar, CA)
- …with Claim Services disciplines: focused on paying what is owed, deliver exceptional customer service in most efficient way possible without conflicting with ... and local claim strategies and to ensure claim policies, procedures, and service standards are implemented and maintained within assigned line of business. Provides… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- US Courts (Louisville, KY)
- …Excellent organizational skills and experience handling multiple tasks at once Superior customer service skills and excellent oral and written communications ... Responsibilities The incumbent performs network troubleshooting and triage during service failure scenarios and conducts intense investigations to determine the… more
- Veterans Affairs, Veterans Health Administration (Reno, NV)
- …information obtained to carry out required duties. Routinely communicates with physicians, case managers , and other professional staff using sound interpersonal ... Policy. Experience and Education: Experience: Six months experience of clerical, office, [ customer service ], or other [administrative] work that indicates the… more
- Abbott (Cincinnati, OH)
- …strong rapport with customers + Demonstrates proficiency in complex programming and case support + Works seamlessly with Territory Managers allowing them ... clinical, and programming assistance primarily in support of Territory Managers + Assists Territory Managers in after-hours...to implantable devices + Uses clinical expertise to identify customer training and in- service needs with the… more
- Abbott (Houston, TX)
- …strong rapport with customers *Demonstrates proficiency in complex programming and case support *Works seamlessly with Territory Managers allowing them ... the directions for use specific to implantable devices *Uses clinical expertise to identify customer training and in- service needs with the goal of increasing … more
- Fresenius Medical Center (Kennewick, WA)
- …with another staff member present Position functions as an onsite Patient Educator and Case Manager for patients with various shifts and work hours **PURPOSE ... state, and federal agencies. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including… more
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