- US Tech Solutions (East Syracuse, NY)
- …thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are ... seeking a motivated, process-oriented individual in our Customer Care Center to support our customers...per day while maintaining a positive/responsive attitude with the customer * Excellent customer service … more
- RWJBarnabas Health (New Brunswick, NJ)
- …multi-line telephone, and other web-based application software. This position requires superior customer service skills, the ability to think critically and make ... applications and hospital EMR + Able to meet the agent productivity standards as set by Transfer Center...all customers of RWJ Barnabas Health with an excellent service experience by consistently demonstrating our core and leader… more
- University of Washington (Seattle, WA)
- …the department is required to undergo. The NM actively participates in outstanding customer service , including service to patients, families, physicians, and ... **Job Description** **UW Medical Center - Montlake Campus** has a leadership opportunity...stewardship of scarce resources. The NM is the change agent for the assigned areas of responsibility and is… more
- New York State Civil Service (Endicott, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... further investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications Minimum Qualifications:60… more
- Motion Recruitment Partners (Charlotte, NC)
- …Agile methodologies. + Experience with cloud platform migrations, especially involving customer service agents (preferred). + Familiarity with technology ... Contact Center Project Manager CHARLOTTE, North Carolina **Hybrid** Contract...integrations impacting agent performance and scheduling. + Ability to work in… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center...skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist… more
- NTT America, Inc. (Chicago, IL)
- …office. **Minimum Requirements** -A minimum of 3 to 5 years' experience in a contact center and/or customer service environment. -High school diploma or GED ... organization, apply now. We are currently seeking a Call Center Senior Representative to join our team in CHICAGO,...over the phone or email. + Respond to and service customer calls via an inbound ACD… more
- Camping World (Greenville, NC)
- …as a mentor and subject matter expert, providing advanced support on complex customer service and technical issues. + Conduct calibration and alignment sessions ... this role, you'll serve as a key operational leader, supporting both the agent and leadership levels to ensure service excellence, performance consistency, and… more
- Antech Diagnostics (Lake Success, NY)
- …Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary ... role will focus on delivering actionable insights into business performance, agent productivity, quality assurance, workforce management, and customer … more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... hours and one year of full-time work experience in customer service ; or a high school diploma...have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive benefits package,… more