- Camping World (Greenville, NC)
- …diploma or equivalent required; associate degree preferred. . 2+ years of experience in customer service , preferably in a roadside assistance or call center ... service and performance. On occasion as a lead agent , you may be required to take ownership of...engage with the team best practices to enhance the customer experience and meet performance targets. **What You'll Do:**… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... hold pending further investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications 60 or more… more
- Access Dubuque (Dubuque, IA)
- …remote Home Agent Department** , overseeing a distributed team of customer service professionals across inbound, outbound, and digital channels. This role ... will bring deep expertise in customer experience strategy and contact center innovation-someone who not only understands modern service delivery models but… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... hours and one year of full-time work experience in customer service ; or a high school diploma...have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive benefits package,… more
- Brookfield Properties (Charleston, SC)
- …IT, HR, and leadership. + Familiarity with real estate, property management, or customer service operations is preferred. + Ability to work with professionalism, ... workflows, identify pain points, and deliver actionable insights that improve agent performance, customer experience, and system efficiency. You'll gather… more
- Navient (St. Paul, MN)
- …together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Suburban Propane (Syracuse, NY)
- …implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent skills, ... **Overview** We're looking for a **Call Center Systems Analyst** to join our Contact ...Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is… more
- Mass Markets (Wichita, KS)
- …position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible ... and development of 15-25 representatives within a complex call center environment. The Customer Service ...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- TEKsystems (Blue Bell, PA)
- …in scoring and feedback across the team. Qualifications + Understanding of call center operations and customer service principles. + Excellent communication ... TEKsystems is currently supporting a call center in Blue Bell, PA looking for a...on trends to improve customer satisfaction and service quality. + Review customer service… more